Thomas Schaefer
GBAlanzo White… seriously thank you Alanzo White… seriously thank you. customer service better than perfect. I couldn’t ask for a better agent. Next time I book a flight which is 3 to 4 times a year easy I will definitely call back. Again Alanzo THANKS.
Ronald Sordillo
GBKenna did an excellent job Kenna did an excellent job. Of the many Spirit representatives I have delt with, Kenna was the only one to get the job done. I truly appreciate her professional approach. And the fact that she called me back when we were disconnected was very good customer service. Thanks Dorothy Sordillo
Steve Clark
GBMatthew Wilson I want to give a huge shout out for Matthew Wilson for helping me get home. He helped me find a plane ticket home from New Mexico to California. He was very efficient, professional and patient. Being stuck in a different state, I just wanted to go home and he got me that seat to come home. Thank you very much, Matthew Wilson.
Maui shopper
GBA productive experience with Anderson Smith I worked with Anderson Smith to change flights previously changed by the airlines without notifying me in advance. He was patient and very helpful. He asked for needed info and waited while I retrieved some of the info from my files/computer. He also verified my name on my passport and credit card for security reasons. He always told me when he was putting me on hold and checked back within a reasonable time. He also called me back when he said he would. He arranged new flights on another airline, handled the cancellation with the first airline and helped to get a refund of the first airline charge. Anderson was professional and pleasant to work with.
Shuren Ma
GBShould let people know Hi, I got a very good experience with the gentleman name isXavier. He is very nice very patient too so my tickets probably, when I call my credit card company, and the bank to confirm the payment take lots of time, he is very patient to waiting, once the line is break, he’s calling me again again, but I cannot pick up the phone. When I finish my car, I know he will call me again he did, and successfully finish my purchase Thank you Xavier I proud your company have such employ