Darin
GBWorking with Hunter and Kathrine! Working with Hunter and Kathrine! They were patient with my questions and helped me navigate the website and find the information I needed. Multiple times with the same question.
Jennifer Jimenez
GBGreat Implementation Team! The implementation team did a great job. We stayed on schedule, and Paycom was available to help every step of the way.
Darcy
GBWorst decision I’ve ever made I was with Paycom for about 4 months. I REALLY wanted it to work and I TRIED for that entire 4 months. It was the worst experience I’ve ever had with a professional service. They promised ease of use and sold me on making payroll easier and more timely for me. Unfortunately, after the initial sales call, everything was a million times harder and took me 10 times as long as with my previous payroll and charged me way more with so much stress involved. Customer service was horrendous and sometimes passively aggressive and offensive. They were also very ‘high and mighty’ attitude and there is so much ‘red tape’ you can’t get anywhere with anyone. So difficult to find anything and use. Getting setup was a monumental task. Even canceling services was difficult and time consuming. Despite my best efforts, there was not a single payroll during that time that went smoothly in any capacity. I really can’t say enough about how awful my experience was.
Heather S
GBMakes clocking in a breeze Makes clocking in a breeze, there is no waiting in line to clock in or out. I like the feature that if I miss a punch, it is easy to fix. I also like the ability to see PTO anytime I wish.
Eric
GBTerrible Customer service Terrible Customer service. Their 800 number people don't even know their own system. Issues are not resolved. They constantly push you to automate everything when they can't even fix small issues such as deductions or earnings. It's laughable that I could "save" time by having them incorrectly pay all of my employees. "Save Time and Money" It's misleading advertising.