Terrible Customer service Terrible Customer service. Their 800 number people don't even know their own system. Issues are not resolved. They constantly push you to automate everything when they can't even fix small issues such as deductions or earnings. It's laughable that I could "save" time by having them incorrectly pay all of my employees. "Save Time and Money" It's misleading advertising.

Exceeding Expectations The communication, attention, and quality of work Paycom has done with us has exceeded our expectations. They have gone above and beyond to solve any issues that we gave had.

Can't get anyone to sell me! I hate giving negative reviews, but I have been trying to set up "a meeting" for several weeks and am ignored. The first response asked me the exact same questions that I completed on the information request that I completed on your website. I simply inquired as to why I was being asked those questions again and got ghosted. One of my competitors recommended you otherwise I would probably just move on and find another provider. (I sent an email to the feedback address and only got a response saying "we've shared your information with our team". Glad they shared it, but what are they going to do? These folks need some significant training!!!

Paycom delivers return on investment! From the very first initial call with Paycom with Brendan, I was treated as an individual with individual needs for my company. I was walked through options that I need currently and ones for my future growth. Paycom has already supported me with 3 new hires and tons of saved time on payroll, PTO management, the hiring/onboarding process, and so much more! I am somewhat difficult to please because I expect a high standard of customer service and support when paying for a service, but Paycom comes through EVERY time and I am beyond please! Thank you Brendan, Jacob, and the entire Paycom team! It feels great to have trust in and support from you all!

Nothing is perfect but Paycom makes… Nothing is perfect but Paycom makes things a lot easier and more streamlined. My Paycom Rep is Angelica Rodriguez, and she is a very professional and polite young lady. She has a calming demeanor and is very knowledgeable in her actions. She is a Godsend! She is patient and always returns your call, even if just a quick email to say when she can help. If Angelica does not know the answer, she leans on her team to get the correct answers needed for the client.