Worst decision I’ve ever made I was with Paycom for about 4 months. I REALLY wanted it to work and I TRIED for that entire 4 months. It was the worst experience I’ve ever had with a professional service. They promised ease of use and sold me on making payroll easier and more timely for me. Unfortunately, after the initial sales call, everything was a million times harder and took me 10 times as long as with my previous payroll and charged me way more with so much stress involved. Customer service was horrendous and sometimes passively aggressive and offensive. They were also very ‘high and mighty’ attitude and there is so much ‘red tape’ you can’t get anywhere with anyone. So difficult to find anything and use. Getting setup was a monumental task. Even canceling services was difficult and time consuming. Despite my best efforts, there was not a single payroll during that time that went smoothly in any capacity. I really can’t say enough about how awful my experience was.

Working with Hunter and Kathrine! Working with Hunter and Kathrine! They were patient with my questions and helped me navigate the website and find the information I needed. Multiple times with the same question.

5 Stars, 2 Thumbs Up! As we were comparing various payroll / HR companies to convert to, we were pleasantly surprised at all of the offerings Paycom has. And, Brandon Abate, our personal rep has been nothing short of amazing. He has helped us implement and been with us every step of the way. And answered a lot of questions we had. As a non profit, he went above and beyond. As did ALL of the Paycom team thus far! Cannot say enough thank yous for their help!

New Implementation The conversion from our old systems to the Paycom complete HCM system was the best I have ever been involved with. The assigned project manager had an excellent command of the platform and effectively customized areas of the system around our needs. The entire project was managed thoroughly with excellent communication and follow-up and kept on schedule.

Couldn't be happier with our transition… Couldn't be happier with our transition from Paychex to Paycom. Everything was so easy thanks to our onboarding team, Haley B. & Peyton K! Our staff is really happy with all the features included in the new system, and we are saving money.