5 Stars, 2 Thumbs Up! As we were comparing various payroll / HR companies to convert to, we were pleasantly surprised at all of the offerings Paycom has. And, Brandon Abate, our personal rep has been nothing short of amazing. He has helped us implement and been with us every step of the way. And answered a lot of questions we had. As a non profit, he went above and beyond. As did ALL of the Paycom team thus far! Cannot say enough thank yous for their help!

Outstanding product and customer service! Our initial point of contact, Brennan Vickers, has stayed with us throughout the whole process and is still involved when we ask him to be. We are extremely pleased with both the program (ease of use, especially by employees, and versatility) and the quality of the people we have worked with at Paycom.

Exceeding Expectations The communication, attention, and quality of work Paycom has done with us has exceeded our expectations. They have gone above and beyond to solve any issues that we gave had.

Ever sense my work switched to paycom… Ever sense my work switched to paycom everyone's checks are missing hours. Not reading punches. Hours can be all there but your check will still be missing money. It's a mess no one is happy. I may quit my job because of paycom. I will not work for another company that goes through paycom.

Worst decision I’ve ever made I was with Paycom for about 4 months. I REALLY wanted it to work and I TRIED for that entire 4 months. It was the worst experience I’ve ever had with a professional service. They promised ease of use and sold me on making payroll easier and more timely for me. Unfortunately, after the initial sales call, everything was a million times harder and took me 10 times as long as with my previous payroll and charged me way more with so much stress involved. Customer service was horrendous and sometimes passively aggressive and offensive. They were also very ‘high and mighty’ attitude and there is so much ‘red tape’ you can’t get anywhere with anyone. So difficult to find anything and use. Getting setup was a monumental task. Even canceling services was difficult and time consuming. Despite my best efforts, there was not a single payroll during that time that went smoothly in any capacity. I really can’t say enough about how awful my experience was.