aP
GBaffordable, functional, and available to help Onpay is very affordable for our nonprofit with one paycheck. Their customer support has been easy to access and very helpful when we needed it, and it is a relief to know all our taxes and fees are being paid properly to the fed and state government so we don't have to try and figure out all those details. We have been using it for 3 months now and are very satisfied.
dana sevy
GBOnPay Rocks! I have done payroll for years and OnPay takes all of the difficulty out of payroll! Honestly they have a great app and a terrific team of people. They handle all of the standardized Federal and State Reporting. Even during the pandemic they were set up and ready to go for PPP and ERTC assistance. I barely lifted a finger, just exported reports that OnPay had developed to meet the requirements for the PPP and ERTC. I confirmed the IRS requirements were met and just forwarded the reports to our CPA's. On the rare occasion that I have to ask for help they are always available and supportive!
Caryn
GBOnPay provides a simple process for… OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.
Steve
GBI haven't tried any other payroll… I haven't tried any other payroll options. We found OnPay after researching the subject online. Been using it now for two years and it has been absolutely dead easy from the start and I have no training in bookkeeping, accounting, QuickBooks, etc. The interface is very intuitive. I handle all our employee payroll needs each week in about 5 minutes. Pay goes out via direct deposit. OnPay automatically takes care of all the details. And anytime I've called tech support they were extremely friendly, knowlegable, and able to answer any questions and solve the problem. I give them an A+.
Doug
GBTough Transition: Then Smooth Sailing The transition was tougher than I expected. There were some some things we did with our former provider that Onpay's system would not support. Once those changes were made, smooth sailing. I especially appreciate the quick availability of your service team... no waiting for hours get a question answered.