aP
GBaffordable, functional, and available to help Onpay is very affordable for our nonprofit with one paycheck. Their customer support has been easy to access and very helpful when we needed it, and it is a relief to know all our taxes and fees are being paid properly to the fed and state government so we don't have to try and figure out all those details. We have been using it for 3 months now and are very satisfied.
Carissa Cook
GBOnPay is the best!!! OnPay is always so professional, courteous, and helpful. The agents I speak with are very easy to work with and are sure to help answer any questions you may have. I have loved their customer service. My OnPay account itself is also extremely user-friendly, even for someone who has never worked with payroll before! 10/10 recommend!
Ryan M.
GBThis company has fallen off over the… This company has fallen off over the years. My small business missed one payment for them and was completely locked out of the account(Snow storm and pandemic effected earnings). When paying the restore fee of 1200 dollars they would not allow me to run payroll anymore. For one mistake. Customer service was garbage as well.
dana sevy
GBOnPay Rocks! I have done payroll for years and OnPay takes all of the difficulty out of payroll! Honestly they have a great app and a terrific team of people. They handle all of the standardized Federal and State Reporting. Even during the pandemic they were set up and ready to go for PPP and ERTC assistance. I barely lifted a finger, just exported reports that OnPay had developed to meet the requirements for the PPP and ERTC. I confirmed the IRS requirements were met and just forwarded the reports to our CPA's. On the rare occasion that I have to ask for help they are always available and supportive!
Caryn
GBOnPay provides a simple process for… OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.