Not worth the savings I previously wrote a glowing review for OnPay but after using them for a couple of years now I have to say, my rating has definitely changed. For some reason they did not process our unemployment reports. I brought this to their attention and now nearly 3 months later they have not fixed it. Have tried for a week to speak with a manager and that hasn't happened also.

For this CPA OnPay has been a reliable "go to" solution. For this CPA, OnPay has been a reliable "go to" solution. My parents are older, and we have hired two care-givers to ensure their daily needs are well-supported. Ensuring they are paid legally, with all appropriate taxes paid out means that we need payroll help. I set up the entity and OnPay helps me do the rest. Not too expensive, just enough help & support, and very reliable. They have come through when preparing tax reports and filing quarterly'ies with both Federal and State.

OnPay Rocks! I have done payroll for years and OnPay takes all of the difficulty out of payroll! Honestly they have a great app and a terrific team of people. They handle all of the standardized Federal and State Reporting. Even during the pandemic they were set up and ready to go for PPP and ERTC assistance. I barely lifted a finger, just exported reports that OnPay had developed to meet the requirements for the PPP and ERTC. I confirmed the IRS requirements were met and just forwarded the reports to our CPA's. On the rare occasion that I have to ask for help they are always available and supportive!

Moved to them right before closing down… Moved to them right before closing down this year for Covid. We've had to do lots of strange things because of the PPP loan.. Change banks, pay cycles, etc. The support at on pay has been fabulous! Also loving the ability to scan in employee documents. I'm just discovering the reports. They seem to be way better than our previous payroll provider. Thanks OnPay. We appreciate you!

OnPay has been a great payroll service… OnPay has been a great payroll service for us. They are dependable and the website interface is easily navigated. Their customer service is wonderful as well, for the very few times I have actually had to use it. A far cry from our previous payroll service. I am so glad we made the switch.