PD
GB*****New OnPay Client Review***** We are a six-month OnPay client and are happy with our decision. The most straightforward and user-friendly small business payroll/benefits platform we have used and we have worked with a few of them: (ADP, AmCheck, Paychex, QuickBooks, Wells Fargo, etc.). The helpdesk is timely and efficient and available by chat or phone.
Brian Castle
GBResponsive and Intelligent The team at OnPay is responsive and intelligent. They've helped us get boarded quickly and with virtually no friction. In addition, they've worked quickly to inform us of benefits options as we not only transition payroll and associated needs, but also with taking better care of our people. I can't recommend them highly enough for small business owners.
M Wright
GBNot worth the savings I previously wrote a glowing review for OnPay but after using them for a couple of years now I have to say, my rating has definitely changed. For some reason they did not process our unemployment reports. I brought this to their attention and now nearly 3 months later they have not fixed it. Have tried for a week to speak with a manager and that hasn't happened also.
Steve
GBI haven't tried any other payroll… I haven't tried any other payroll options. We found OnPay after researching the subject online. Been using it now for two years and it has been absolutely dead easy from the start and I have no training in bookkeeping, accounting, QuickBooks, etc. The interface is very intuitive. I handle all our employee payroll needs each week in about 5 minutes. Pay goes out via direct deposit. OnPay automatically takes care of all the details. And anytime I've called tech support they were extremely friendly, knowlegable, and able to answer any questions and solve the problem. I give them an A+.
aP
GBaffordable, functional, and available to help Onpay is very affordable for our nonprofit with one paycheck. Their customer support has been easy to access and very helpful when we needed it, and it is a relief to know all our taxes and fees are being paid properly to the fed and state government so we don't have to try and figure out all those details. We have been using it for 3 months now and are very satisfied.