OnPay | Payroll + HR

675 Ponce De Leon Ave NE, 30308, Atlanta, United States
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4.00
Based on 20 Reviews

5

75.00%

4

0.00%

3

0.00%

2

0.00%

1

25.00%
About OnPay | Payroll + HR

Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Editors' Choice", and named "Best Payroll Software for Small Businesses" by the experts at Forbes. Pay employees in minutes, automate taxes, and sync payroll to QuickBooks or Xero instantly. It's just $40 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.

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PD
GB

*****New OnPay Client Review***** We are a six-month OnPay client and are happy with our decision. The most straightforward and user-friendly small business payroll/benefits platform we have used and we have worked with a few of them: (ADP, AmCheck, Paychex, QuickBooks, Wells Fargo, etc.). The helpdesk is timely and efficient and available by chat or phone.

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Cole
GB

OnPay software fails and no resolution after 1 mth OnPay customer for 6 years and was a fan. I have now lost all trust as they have failed to resolve an issue caused by their software failure. One pay run failed resulting in some employees paid twice and others not at all. Customer Service was cordial but I have been told for a month that the development team was working on it and would provide an update. Not one update from them and the reporting is still wrong in their system. It's December and I doubt the W2's will be right. After multiple calls, emails, and now having to constantly check for errors this has become a massive waste of time. I am switching providers asap.

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Carissa Cook
GB

OnPay is the best!!! OnPay is always so professional, courteous, and helpful. The agents I speak with are very easy to work with and are sure to help answer any questions you may have. I have loved their customer service. My OnPay account itself is also extremely user-friendly, even for someone who has never worked with payroll before! 10/10 recommend!

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M Wright
GB

Not worth the savings I previously wrote a glowing review for OnPay but after using them for a couple of years now I have to say, my rating has definitely changed. For some reason they did not process our unemployment reports. I brought this to their attention and now nearly 3 months later they have not fixed it. Have tried for a week to speak with a manager and that hasn't happened also.

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Brian Castle
GB

Responsive and Intelligent The team at OnPay is responsive and intelligent. They've helped us get boarded quickly and with virtually no friction. In addition, they've worked quickly to inform us of benefits options as we not only transition payroll and associated needs, but also with taking better care of our people. I can't recommend them highly enough for small business owners.

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