Janice M
GBOnPay uploads general ledger entries to… OnPay uploads general ledger entries to quickbooks, our 401-K and easily allows employees to make their own changes and to view their payroll history. It notifies them when the direct deposit has been done. So far, the support has been great. There is a 2 day in advance scheduling for closing the payroll date and I would prefer a 1 day, but all in all this is an excellent product.
Danielle Keenan-Miller
GBA massive waste of time Update to initial review: EVEN WORSE. Despite the message below from OnPay, I now (nearly three weeks later) just received ANOTHER two letters from the EDD about underpayments from Q3 of last year when OnPay was managing my payroll. I just wrapped another hour long phone call with the EDD trying to get this fixed. Honestly, it is a nightmare working with OnPay. Save yourself before you start! I used OnPay for nearly a year to payroll one part-time employee for my company and it was a complete disaster. They misfiled so many times that I was getting constant streams of bills from the EDD and now I have a credit with the EDD that it's going to take more than a quarter to get returned. Worse than that, I had to spend roughly 40 hours on the phone with OnPay customer support and the EDD to get it all worked out. All of this for one employee who worked a total of less than 200 hours in the whole year! It was a massive waste of my time and productivity. It would have been simpler to learn to do payroll myself. I switched to a new company in the fall and I couldn't be happier. Save yourself the time and the frustration.
Michael
GBMy small business payroll needs are… My small business payroll needs are fairly simple. OnPay is easy to use for weekly payroll, and their handling of tax forms and integration with QuickBooks simplifies my life greatly. On rare occasions when I've needed help, responses have been prompt and accurate.
Penny Phipps
GBMoved to them right before closing down… Moved to them right before closing down this year for Covid. We've had to do lots of strange things because of the PPP loan.. Change banks, pay cycles, etc. The support at on pay has been fabulous! Also loving the ability to scan in employee documents. I'm just discovering the reports. They seem to be way better than our previous payroll provider. Thanks OnPay. We appreciate you!
Janice Angela Burt
GBCustomer for life! I've had such a great experience using OnPay! I signed up about a year ago and everything about the process was smooth and uncomplicated. Any time I had a question, I would call and get right though and a knowledgeable person would walk me through whatever needed to be done. Highly recommend!