OnPay | Payroll + HR

675 Ponce De Leon Ave NE, 30308, Atlanta, United States
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4.00
Based on 20 Reviews

5

75.00%

4

0.00%

3

0.00%

2

0.00%

1

25.00%
About OnPay | Payroll + HR

Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Editors' Choice", and named "Best Payroll Software for Small Businesses" by the experts at Forbes. Pay employees in minutes, automate taxes, and sync payroll to QuickBooks or Xero instantly. It's just $40 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.

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sfa
GB

8 weeks to get a Customer Service Response I received a notice that my 940 taxes were underpaid and were incurring penalties. I sent the notice to OnPay with no response. When I asked for an update on the ticket I was told it would be 8+ weeks before someone would respond to me. When I asked to speak to a supervisor I was told they would put in the "request" but couldn't guarantee that someone would call. If I had known how poor the customer service was at OnPay I would have gone elsewhere.

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Caryn
GB

OnPay provides a simple process for… OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.

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Carissa Cook
GB

OnPay is the best!!! OnPay is always so professional, courteous, and helpful. The agents I speak with are very easy to work with and are sure to help answer any questions you may have. I have loved their customer service. My OnPay account itself is also extremely user-friendly, even for someone who has never worked with payroll before! 10/10 recommend!

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Janice Angela Burt
GB

Customer for life! I've had such a great experience using OnPay! I signed up about a year ago and everything about the process was smooth and uncomplicated. Any time I had a question, I would call and get right though and a knowledgeable person would walk me through whatever needed to be done. Highly recommend!

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Janice M
GB

OnPay uploads general ledger entries to… OnPay uploads general ledger entries to quickbooks, our 401-K and easily allows employees to make their own changes and to view their payroll history. It notifies them when the direct deposit has been done. So far, the support has been great. There is a 2 day in advance scheduling for closing the payroll date and I would prefer a 1 day, but all in all this is an excellent product.

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