Info Kindergarden
GBOnPay has been a great payroll service… OnPay has been a great payroll service for us. They are dependable and the website interface is easily navigated. Their customer service is wonderful as well, for the very few times I have actually had to use it. A far cry from our previous payroll service. I am so glad we made the switch.
Caryn
GBOnPay provides a simple process for… OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.
M Wright
GBNot worth the savings I previously wrote a glowing review for OnPay but after using them for a couple of years now I have to say, my rating has definitely changed. For some reason they did not process our unemployment reports. I brought this to their attention and now nearly 3 months later they have not fixed it. Have tried for a week to speak with a manager and that hasn't happened also.
Janice M
GBOnPay uploads general ledger entries to… OnPay uploads general ledger entries to quickbooks, our 401-K and easily allows employees to make their own changes and to view their payroll history. It notifies them when the direct deposit has been done. So far, the support has been great. There is a 2 day in advance scheduling for closing the payroll date and I would prefer a 1 day, but all in all this is an excellent product.
PD
GB*****New OnPay Client Review***** We are a six-month OnPay client and are happy with our decision. The most straightforward and user-friendly small business payroll/benefits platform we have used and we have worked with a few of them: (ADP, AmCheck, Paychex, QuickBooks, Wells Fargo, etc.). The helpdesk is timely and efficient and available by chat or phone.