OnPay | Payroll + HR

675 Ponce De Leon Ave NE, 30308, Atlanta, United States
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4.00
Based on 20 Reviews

5

75.00%

4

0.00%

3

0.00%

2

0.00%

1

25.00%
About OnPay | Payroll + HR

Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Editors' Choice", and named "Best Payroll Software for Small Businesses" by the experts at Forbes. Pay employees in minutes, automate taxes, and sync payroll to QuickBooks or Xero instantly. It's just $40 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.

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sfa
GB

8 weeks to get a Customer Service Response I received a notice that my 940 taxes were underpaid and were incurring penalties. I sent the notice to OnPay with no response. When I asked for an update on the ticket I was told it would be 8+ weeks before someone would respond to me. When I asked to speak to a supervisor I was told they would put in the "request" but couldn't guarantee that someone would call. If I had known how poor the customer service was at OnPay I would have gone elsewhere.

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Michael
GB

My small business payroll needs are… My small business payroll needs are fairly simple. OnPay is easy to use for weekly payroll, and their handling of tax forms and integration with QuickBooks simplifies my life greatly. On rare occasions when I've needed help, responses have been prompt and accurate.

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Ryan M.
GB

This company has fallen off over the… This company has fallen off over the years. My small business missed one payment for them and was completely locked out of the account(Snow storm and pandemic effected earnings). When paying the restore fee of 1200 dollars they would not allow me to run payroll anymore. For one mistake. Customer service was garbage as well.

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PD
GB

*****New OnPay Client Review***** We are a six-month OnPay client and are happy with our decision. The most straightforward and user-friendly small business payroll/benefits platform we have used and we have worked with a few of them: (ADP, AmCheck, Paychex, QuickBooks, Wells Fargo, etc.). The helpdesk is timely and efficient and available by chat or phone.

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Caryn
GB

OnPay provides a simple process for… OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.

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