Great Service, Great Price! We have been with OnPay for only one quarter. However, during that time the service we've received has been stellar. Help is always a phone call away. I've not experience long on-hold times at all, and the representatives have always been courteous, understanding, and knowledgeable at addressing my questions. We are very happy to have switched from QuickBooks payroll and have saved a lot of money, and they helped make the transition easy.

OnPay has been a great payroll service… OnPay has been a great payroll service for us. They are dependable and the website interface is easily navigated. Their customer service is wonderful as well, for the very few times I have actually had to use it. A far cry from our previous payroll service. I am so glad we made the switch.

Moved to them right before closing down… Moved to them right before closing down this year for Covid. We've had to do lots of strange things because of the PPP loan.. Change banks, pay cycles, etc. The support at on pay has been fabulous! Also loving the ability to scan in employee documents. I'm just discovering the reports. They seem to be way better than our previous payroll provider. Thanks OnPay. We appreciate you!

Customer for life! I've had such a great experience using OnPay! I signed up about a year ago and everything about the process was smooth and uncomplicated. Any time I had a question, I would call and get right though and a knowledgeable person would walk me through whatever needed to be done. Highly recommend!

Tough Transition: Then Smooth Sailing The transition was tougher than I expected. There were some some things we did with our former provider that Onpay's system would not support. Once those changes were made, smooth sailing. I especially appreciate the quick availability of your service team... no waiting for hours get a question answered.