Responsive and Intelligent The team at OnPay is responsive and intelligent. They've helped us get boarded quickly and with virtually no friction. In addition, they've worked quickly to inform us of benefits options as we not only transition payroll and associated needs, but also with taking better care of our people. I can't recommend them highly enough for small business owners.

Customer for life! I've had such a great experience using OnPay! I signed up about a year ago and everything about the process was smooth and uncomplicated. Any time I had a question, I would call and get right though and a knowledgeable person would walk me through whatever needed to be done. Highly recommend!

OnPay uploads general ledger entries to… OnPay uploads general ledger entries to quickbooks, our 401-K and easily allows employees to make their own changes and to view their payroll history. It notifies them when the direct deposit has been done. So far, the support has been great. There is a 2 day in advance scheduling for closing the payroll date and I would prefer a 1 day, but all in all this is an excellent product.

OnPay software fails and no resolution after 1 mth OnPay customer for 6 years and was a fan. I have now lost all trust as they have failed to resolve an issue caused by their software failure. One pay run failed resulting in some employees paid twice and others not at all. Customer Service was cordial but I have been told for a month that the development team was working on it and would provide an update. Not one update from them and the reporting is still wrong in their system. It's December and I doubt the W2's will be right. After multiple calls, emails, and now having to constantly check for errors this has become a massive waste of time. I am switching providers asap.

OnPay provides a simple process for… OnPay provides a simple process for micro/small businesses. Migrating was relatively simple and OnPay staff were super helpful (plus, US-based) when I had questions. Running each payroll cycle is faster than our old service, plus OnPay made it easier for me to file my payroll taxes. I'm really pleased with OnPay overall - great service, friendly people.