Great customer service My itinerary has been changed twice due to the airline, and neither change was acceptable for my travel plans. The first time was just before Christmas amidst extreme weather across the country. The second time was due to grounding of Boeing jets, so customer service at Flightsbird was crazy busy, I'm sure. Both times I was super upset and Flightsbird worked with me on a solution. This last time (1 week before departure and during local school Spring Break--so few flights), I worked with Antonio and he was terrific: calm, helpful, professional. I doubt I would fly American again but I highly recommend the customer service at Flightsbird--thanks, Antonio and everyone.

Myra I worked with Myra to resolve some issues with my reservation. She worked to get the approval she needed to get a comparable flight with the price quoted. She apologized for the inconvenience in working with the airlines for denying the fares and stating they no longer had a seat available. She also gave me a credit for a future reservation due to the trouble we had in booking this flight.

Got help with my agent Ron Williams… Got help with my agent Ron Williams very professional. He call after payment went through go over every details . We appreciate it all his help and effort.

Sebastian B. great customer service Sebastian was a great help! He assisted my family as well as myself in booking our flights from start to finish. He worked efficiently and made this experience super easy for me. I would definitely call him again the next time I need to book a flight!

Started out so skeptical of using… Started out so skeptical of using flights bird because of a couple of reviews I saw so instead of using the online site, I called the customer service number. SO happy that I did. John Parker did an AMAZING job with booking my flights to LAX while saving me a couple of hundreds of dollars. I definitely will be using again. For those of you who are skeptical about them not having current prices up, call to book! John P - you the man! I'll call him directly next time!