Rachel
GBSebastian Brown helped our family get… Sebastian Brown helped our family get the tickets we wanted at a great price and was available throughout the process of adding more family members to the trip. This got a bit complicated, and he was able to get them the same flights and price, and was there to help us make sure everything was ticketed properly. He was very pleasant to deal with and very very helpful! Thanks so much!!
Deborah
GBGreat customer service My itinerary has been changed twice due to the airline, and neither change was acceptable for my travel plans. The first time was just before Christmas amidst extreme weather across the country. The second time was due to grounding of Boeing jets, so customer service at Flightsbird was crazy busy, I'm sure. Both times I was super upset and Flightsbird worked with me on a solution. This last time (1 week before departure and during local school Spring Break--so few flights), I worked with Antonio and he was terrific: calm, helpful, professional. I doubt I would fly American again but I highly recommend the customer service at Flightsbird--thanks, Antonio and everyone.
Kimbly Harris
GBI just finished booking my flight with… I just finished booking my flight with John Parker and he was very helpful. He made sure that I got a better deal than I expected on a roundtrip flight. This was my first time booking with Flightsbird and I was a little hesitant about booking but John reassured me with his great customer service. He exuded a lot of patience by answering all my concerns. I will definitely book with this company again and John will definitely be my go to guy for reservations!
Gessica Pierre
GBStarted out so skeptical of using… Started out so skeptical of using flights bird because of a couple of reviews I saw so instead of using the online site, I called the customer service number. SO happy that I did. John Parker did an AMAZING job with booking my flights to LAX while saving me a couple of hundreds of dollars. I definitely will be using again. For those of you who are skeptical about them not having current prices up, call to book! John P - you the man! I'll call him directly next time!
Danny murati
GBThe agent was very good , company policy can do minor changes The agent was very pacient and had the best intention to help her name was Myra The company had a policy to veryfi your identity with pictures of your card and ID which made me feel a bit uncomfortable With smaller changes on the company policy and the great agent that helped it would have been the perfect experience Still at the end I was happy with the results because of the great help from Myra