Kimbly Harris
GBI just finished booking my flight with… I just finished booking my flight with John Parker and he was very helpful. He made sure that I got a better deal than I expected on a roundtrip flight. This was my first time booking with Flightsbird and I was a little hesitant about booking but John reassured me with his great customer service. He exuded a lot of patience by answering all my concerns. I will definitely book with this company again and John will definitely be my go to guy for reservations!
Deborah
GBGreat customer service My itinerary has been changed twice due to the airline, and neither change was acceptable for my travel plans. The first time was just before Christmas amidst extreme weather across the country. The second time was due to grounding of Boeing jets, so customer service at Flightsbird was crazy busy, I'm sure. Both times I was super upset and Flightsbird worked with me on a solution. This last time (1 week before departure and during local school Spring Break--so few flights), I worked with Antonio and he was terrific: calm, helpful, professional. I doubt I would fly American again but I highly recommend the customer service at Flightsbird--thanks, Antonio and everyone.
Michelle
GBwebsite was not working called customer… website was not working called customer service and spoke with Tom Lincoln who was amazing, patient, communicated perfectly and clear to point. Dealing with people like Tom is the best. I would certainly say he is an asset to your company.
Tammie Swift
GBMyra I worked with Myra to resolve some issues with my reservation. She worked to get the approval she needed to get a comparable flight with the price quoted. She apologized for the inconvenience in working with the airlines for denying the fares and stating they no longer had a seat available. She also gave me a credit for a future reservation due to the trouble we had in booking this flight.
Cynthia Vital
GBGot help with my agent Ron Williams… Got help with my agent Ron Williams very professional. He call after payment went through go over every details . We appreciate it all his help and effort.