I don’t recommend Ciconia travel Ciconia travel stated in writing that I would receive a Jordan pass when I visited Jordan in December 2022, then reneged. It cost me 52 dollars and a lot of time in the airport. When notified, they gave an evasive, negative reply instead of reimbursing me. They need to learn what breach of contract is and not promise what they don’t intend to deliver. The trip was supposed to be a luxury trip. It was not. Ok, but not special.

My agent My agent, Patrick Mack is reliable and conscientious about his role at All-travel. He consistently maintains high standards and is very serious about his service to his clients. We have used him multiple times and have always been pleased.

Basilica Cistern- Terrible customer service I went to visit the basilica cistern on Sunday September 4th, 2022 at around 4:17pm. The line was quite long but moved relatively quickly I ended up reaching the ticket booth in about 10-15 minutes. I paid the amount to the tour office ticket guide. He was super rude and hostile. He stared me down and slammed my ticket and change on to the table in what seemed as a pathetic attempt to purposely offend and harm me. I’m pretty sure the ticket officer had an agenda and was acting on it. This ruined my entire experience at the cistern as I wasn’t sure if this is meant to reflect the sentiments of the administration and/or of the country itself. I walked through the cistern which was structurally impressive, but lacked any kind of information regarding the structures inside and was super busy inside so it took away from the experience. The ticket was also quite price for the kind of experience it offered, perhaps including a tour guide in that price would be better. So all in all I would rate this place as 0 out of 5 for customer service and 3 out 5 for an actual cultural experience. My ticket number is 000513 and I got it from counter 6. I wouldn’t recommend this place to anyone purely because of the horrendous treatment I was made to put up with.

Agency no one knows i don't know about this agency but i wanted to tell you guy's that every shining thing is not gold and here once in my life i try to use a new travel agency which never does any marketing and no body know about that agency ticketingdesk.online and i have taken travel services from them and the service was outstanding and the agent kevin from ticketingdesk.online was awesome . i would recommend everyone to use this agency once. you will never regret it.

SIMPLY THE BEST !!! Working with All Travel is always a pleasant and rewarding experience. Patrick Mack is always extremely helpful and knowledgeable about all aspects of cruising. He never gets flustered or upset when changes are necessary or even with cancelled cruises. I enjoy talking with Patrick, I consider him a friend as well as our travel advisor. I can imagine the extra layer of problems this past year with our current state of the world. All Travel and Patrick will continue to get all of my business in the future. Thank you!!