If I could give 10 stars If I could give 10 stars, I would. Most complete, thorough, friendly, understanding, flexible travel agency I have ever worked with. Cecilia was a wonderful first contact and initial planner. Valentina and Flavia were our local Italy concierges. Our itinerary was well planned and very personalized. They were available and responsive anytime we had any issues… train cancellation, getting lost in Venice. Valentina met us at our first hotel. Venice, Florence, Rome, Sorrento. All hotels were wonderful. The private drivers for our transfers and private tours became our friends. Everything was first class and exceptional. We were totally spoiled. Memories that will last forever

Two trips and two great experiences This is our second trip with JayWay and once again they helped us make a memorable trip to Antalya, Konya and Cappadocia As for our favorite memory from the trip, hands down Cappadocia.. the hotel, balloon ride, tour guide. JayWay has great website, quick answers to questions, great guides and ideas, lots of choices and reasonable cost.

Excellent trip to the Netherlands and Belgium We had already scheduled a river cruise, so we wanted to see some other things in the area before and after the cruise that JayWay was very helpful in setting up. Elena was very helpful to us - both in setting up final details (transfers, train tickets, etc.) in Europe and also being available to us when we had questions while on our trip. JayWay is a high quality, reliable travel agency. They are always quick to respond to our questions and having someone available to speak to while traveling is very helpful! Having our itinerary available on our phones was also very helpful.

This experience was apalling This experience was apalling. The travel agent ghosted me for weeks to go over the fine details of my trip to Central Europe and never fulfilled my needs to hold my hand for a 26 day trip. They were unresponsive to my requests and unable to fulfill my itinerary because they did not have relationships with tour people and vendors for my locations and requested activities. For example bike riding tours in various cities. I tried hard to work with them but I had to go elsewhere. The agent was cairn and he was a pompous ass.

Highly Recommended Allowing JayWay Travel to plan and deliver part of our trip to Slovenia was a great way to pamper ourselves. Not only did their planning services save us time and energy, but having access to them during the trip gave us great peace of mind. This is the second time we've travelled with JayWay Travel, and we highly recommend them.