Very professional web and information easy way to find a good hotel using internet

Excellent web site - found exactly what I was looking for at a great price! I did not speak to anyone, I did this booking on your web site. However, I have spoken in the past with reservations and they were extremely helpful and knowledgeable. Would not hesitate to use your fine service in the future! Kind Regards, MILFORD TRAVEL SERVICE, INC. Est. 1971 Fred Mosley

Sometimes Details Matter...! We have booked hotels with Excellent Hotels on numerous occasions. Prices are usually below those through other sites such as TripAdvisor. But recently, for hotels we booked in several cities in Spain we had difficulty understanding the price structure offered--same offer "Room, without meal"..etc" but with two fifferent prices. No explanation for the different apparently similar room offers. This needs clarification. Service is very good but for one issue--Excellenthotels DOES NOT tell you that you need a Voucher which will follow--sometime--at some later time than the actual room apparent confirmation you receive immediatley. Finally, we are Canadians and whilst live in harmony with the United States our place of residence is NOT the USA. Yet every booking confirmation lists us our Residence as " US". We much prefer instead, the wonderful disignation Canadian. No offense USA but we are 100% Canadian and our residence is Canada NOT the USA. Maybe that is why we never receive discount coupons!

Easy to use and a great price too I booked a room online for 2 nights in Paris and got a great deal. Very pleased!

no email confirmation I have not recieved my email confirmation. EH292491