Amazing! Excellenthotels rocks!

Easy to use and good to work with! I had a very good experience and will definately use them again.

Hassle free. All of the hotels I booked provided very good value for the prices paid. Usually the first or second hotel on the list worked best for us. Good value for the money and all check-ins were very quick if you had your printed voucher. Would definitely use them again for my European travels.

Will not accommodate customer when unpreventable issues occur Excellent Hotels would not help me in any way when I was unable to make my hotel reservation due to a natural disaster. Due to hurricane Sandy my flight was cancelled and I wasn't able to make my hotel reservation, and they did nothing to help me in this situation. They would not refund my money, would not let me re-book my trip or extend my days, and did not offer me any type of voucher. The customer service was extremely poor too. There prices are good, but I would not recommend them to anyone, because they are not at all about helping or accommodating the customer.

excellent service excellent service, good prices