
Karen
USexcellent pricing, quick replies first time I used excellent hotels. found the pricing very good with speedy replies. Was able to complete booking with confirmation in only a few hours. plan to use them again.

David
USHassle free. All of the hotels I booked provided very good value for the prices paid. Usually the first or second hotel on the list worked best for us. Good value for the money and all check-ins were very quick if you had your printed voucher. Would definitely use them again for my European travels.

Fred Mosley - Owner, Milford Travel Service, Inc.
USExcellent web site - found exactly what I was looking for at a great price! I did not speak to anyone, I did this booking on your web site. However, I have spoken in the past with reservations and they were extremely helpful and knowledgeable. Would not hesitate to use your fine service in the future! Kind Regards, MILFORD TRAVEL SERVICE, INC. Est. 1971 Fred Mosley

Israel Espinoza
USI came, I looked, I reserved - It should always work that way! The website is easy to read and navigate. It isn't filled with visual clutter and the directions are intuitive. Making a reservation should always be this easy.

Dr C L Brown John
CASometimes Details Matter...! We have booked hotels with Excellent Hotels on numerous occasions. Prices are usually below those through other sites such as TripAdvisor. But recently, for hotels we booked in several cities in Spain we had difficulty understanding the price structure offered--same offer "Room, without meal"..etc" but with two fifferent prices. No explanation for the different apparently similar room offers. This needs clarification. Service is very good but for one issue--Excellenthotels DOES NOT tell you that you need a Voucher which will follow--sometime--at some later time than the actual room apparent confirmation you receive immediatley. Finally, we are Canadians and whilst live in harmony with the United States our place of residence is NOT the USA. Yet every booking confirmation lists us our Residence as " US". We much prefer instead, the wonderful disignation Canadian. No offense USA but we are 100% Canadian and our residence is Canada NOT the USA. Maybe that is why we never receive discount coupons!