Safe & Sound We parked our car in this lot while we visited our daughter in NC. We had no problems, except for forgetting where we parked the car, but finally found it. It's a little bit of a walk to the airport, but not too bad at all, most of it is through the garage.

When i tried to make my reservation When i tried to make my reservation, it kept not accepting my information, so I called two days in a row and you never returned my calls. I was finally able to make it no thanks to you. When I went to leave the garage the exit was blocked and I had to use a different exit that took me where I didn't want to go.

I am wondering why the exit near the… I am wondering why the exit near the airport entrance is still closed forcing customers to exit directly onto Post Road heading north only. If someone wants to go south, they have to make a long detour around.

Will probably do again Thought I sent review but will share again that we loved the ability to sign up beforehand and receive a discount. Will add that we had issues when we checked in (may have been lack of clarity in using the check-in system upon entering gate at the airport) but was resolved when we were in touch by phone with Red Beam upon landing at our first stop. Had we not been able to make phone connection then, the whole experience might have been more difficult. Only further advice: making access and checkout very easy for seniors (like immediate phone access when issues arise). Overall great experience.

An Overall Positive Experience I found making a reservation and paying online very straightforward. Arriving at the Garage, I somehow ended up at an entrance gate that wasn't working. After some frustration and a phone call that wasn't very helpful, I finally figured out to back up and pull into the adjacent gate, where I was able to enter. Leaving several days later proved to be very simple. All in all, it was a positive experience. Although I had used Red Beam before, it had been at least a couple of years. When I use it again, I think everything will be even easier