An Overall Positive Experience I found making a reservation and paying online very straightforward. Arriving at the Garage, I somehow ended up at an entrance gate that wasn't working. After some frustration and a phone call that wasn't very helpful, I finally figured out to back up and pull into the adjacent gate, where I was able to enter. Leaving several days later proved to be very simple. All in all, it was a positive experience. Although I had used Red Beam before, it had been at least a couple of years. When I use it again, I think everything will be even easier

Trip cancellation refund Had reservation for 6 days but had to return to airport and retrieve car on the same day that we left because Covid caused trip cancellation when we got half way to our destination. Refund was promptly processed.

Prepaid parking fee and easily got into… Prepaid parking fee and easily got into the garage, parked car and then walked the five minutes to TF Green Terminal. Leaving the garage was also a breeze using the same barcode. I usually park in Long Term D and take the shuttle but this garage charges the same and it was very convenient getting into the terminal.

This was such a great experience This was such a great experience! So glad we found red beam garage! We are in between both Boston, MA and Providence, RI airports and its so much better flying out of Providence! (If airlines do so?) Easy walk to terminal and affordable! Would definitely use again!

Will probably do again Thought I sent review but will share again that we loved the ability to sign up beforehand and receive a discount. Will add that we had issues when we checked in (may have been lack of clarity in using the check-in system upon entering gate at the airport) but was resolved when we were in touch by phone with Red Beam upon landing at our first stop. Had we not been able to make phone connection then, the whole experience might have been more difficult. Only further advice: making access and checkout very easy for seniors (like immediate phone access when issues arise). Overall great experience.