An Overall Positive Experience I found making a reservation and paying online very straightforward. Arriving at the Garage, I somehow ended up at an entrance gate that wasn't working. After some frustration and a phone call that wasn't very helpful, I finally figured out to back up and pull into the adjacent gate, where I was able to enter. Leaving several days later proved to be very simple. All in all, it was a positive experience. Although I had used Red Beam before, it had been at least a couple of years. When I use it again, I think everything will be even easier

I like the convenience of the garage… I like the convenience of the garage but the last few times the gate didnt work with and I had to backup and go to the opposite entry making the people who had already pulled up behind me directly frustrated. Leaving the way out it weird and not exactly clearly marked as it dumps you out the back now . I am not sure why you cant go out as it use too. A bit inconvenient

Online booking was easy and fast Online booking was easy and fast. I got a confirmation right away via email. When I go there I scanned the code and found a parking spot right near the entrance/exit. On leaving the parking garage ( after scanning my code) I received a printout. Later that evening I received an email with the same infos. I will park there again!!!

When i tried to make my reservation When i tried to make my reservation, it kept not accepting my information, so I called two days in a row and you never returned my calls. I was finally able to make it no thanks to you. When I went to leave the garage the exit was blocked and I had to use a different exit that took me where I didn't want to go.

Prepaid parking fee and easily got into… Prepaid parking fee and easily got into the garage, parked car and then walked the five minutes to TF Green Terminal. Leaving the garage was also a breeze using the same barcode. I usually park in Long Term D and take the shuttle but this garage charges the same and it was very convenient getting into the terminal.