JANET BOUST
USI was highly dissappointed in that the… I was highly dissappointed in that the parking location didn't honor my coupon that I downloaded from their own website! I had to pay the original price - the rep said that the coupon was bogus. That was very disheartening to hear. Other than that, they were ok.
Daniel McGough
USExperience was excellent Experience was excellent. Got us straight to the airport with no issues. When we returned, waited maybe 10 min for shuttle, but when we arrived at the lot, the car was ready right out front. Would definitely recommend
Logan
USTerrific option for longterm parking… Terrific option for longterm parking for flying out of JFK! Only reason we are giving 4 stars is because we filled out and prepaid online beforehand, and....upon arriving to park our car, had to give all information over again! Just didn't make sense.
SaraKincade
USWhat a great experience going and… What a great experience going and returning. My one complaint was when I booked my original reservation, I was unable to put a return time. My return time was listed as 12:00am. When we did return at 5:30 am to pick up our car we were charged an additional $17.00, which is a lot after a week! When I went in to speak to the receptionist, she told me there was nothing she could do. If that did not occur, I would have given them a 5 rating.
EdwardBerrios jr
USCrappy experience! Let’s see. Arrived at 530am for a flight that was to take off @ 850am. There was 4 employees working and a TON of people waiting. Waited at least 1/2 before the van took off & it was leaking water from the a/c unit and me and my wife got soaked. The driver did apologize. He also drove recklessly to the Delta terminal (obviously because of the long wait). On my return, it was pouring raining. my truck was pulled around & left in the middle of the parking lot while there was PLENTY of parking spaces under the awning and I had to THINK and park my own truck under the awning to load my bags and passengers. Totally unhappy and I would like a refund for the poor service. I’ll be more than happy to accept any calls from management to explain my dissatisfaction.