Our experience with Raven White was… Our experience with Raven White was amazing. He was patient, informative and extremely helpful. We were able to make choices about the flights that he found for us and to share why certain flights might be better to purchase than others. We will fly to our overseas destination on different dates and will return on the same airline together. He was able to make that happen and we are grateful.

Professional customer service and follow up After receiving confirmation of my reservation, i recieved a phone call followed by a voicemail, and an email message saying that my credit card transaction had been rejected (i entered incorrect expiration and 3 digit code). The follow-up was every bit as through as "it used to be years ago. I called them back and gave the accurate info. Within 10 minutes I got my confirmation with Airline's itinerary code on my email. These folks were very professional and made sure that I got my flight.

I have never used a travel agency… I have never used a travel agency before because I always arrange everything on my own, including flights, hotels, tours, and cruises. Because of my experience with Farebarber, I may start using an agent for all of my next vacations... Thank you for a wonderful, restful vacation. Without you, I would not have discovered that hotel or arranged for transfers, etc. I sincerely appreciate it!

Responsive While booking my flight, site did not ask for trusted traveler number. Or, I might have missed the link. Gave their 866 number a call. They immediately added my Global Entry number before e-ticket issuance. All this happened within 5 min phone call. A little over 10 mins later, a follow-up call was received to confirm e-ticket receipt.

4th is -Great basic online travel… 4th is -Great basic online travel system that you can customize pretty well to suit what you want. Prices were really competitive and a fantastic range of packages. Website is pretty user friendly too. Responsive when the query is urgent (ie travel within 48 hours), but slow response if non-urgent which is frustrating. Overall the price is spot on for what you get.