Customer service is amazing The agent is brilliant. For some reason, my return flight schedule was changed. It's very strange. The agent is very understanding and helpful. She assisted me in getting the right flight & avoiding unnecessary changes. To top it off, she promptly sent my e-ticket information and check-in details straight to my email, showcasing an efficiency that left me genuinely delighted. Kudos to the outstanding service and problem-solving skills! I'm genuinely grateful for such a positive and efficient resolution.

Terrible Terrible. My Ticket was booked for $1021 originally but finalized at $1089. No big deal but then they charged me an additional $102.70 because they are 3rd party for an $1189 total. The current price is $1035 by several other 3rd party's final price mind you I've always bought tickets from 3rd party's and never been charged separately. Had I went with another vendor I would have saved $139 off the ticket price. Had I known the additional $102 I would not have chosen this vendor.

so thrilled that we were able to… so thrilled that we were able to transfer our holiday credit to use within Australia. Very grateful for farebarber & all the assistance the staff provided throughout what can only be described as, the most challenging times ever for the travel industry. And spicily thanks for Andrew

Professional customer service and follow up After receiving confirmation of my reservation, i recieved a phone call followed by a voicemail, and an email message saying that my credit card transaction had been rejected (i entered incorrect expiration and 3 digit code). The follow-up was every bit as through as "it used to be years ago. I called them back and gave the accurate info. Within 10 minutes I got my confirmation with Airline's itinerary code on my email. These folks were very professional and made sure that I got my flight.

I tried to cancel my ticket almost… I tried to cancel my ticket almost immediately after purchasing (I was within the allotted time frame of 24 hours). David said it would take 7-10 business days. They don't answer their phone anymore when they seee me on caller ID and don't respond to emails. Total loss of my money! I am contacting my bank to dispute.