Ogboji David
NGso thrilled that we were able to… so thrilled that we were able to transfer our holiday credit to use within Australia. Very grateful for farebarber & all the assistance the staff provided throughout what can only be described as, the most challenging times ever for the travel industry. And spicily thanks for Andrew
Kevin Lisboa
GBTerrible Terrible. My Ticket was booked for $1021 originally but finalized at $1089. No big deal but then they charged me an additional $102.70 because they are 3rd party for an $1189 total. The current price is $1035 by several other 3rd party's final price mind you I've always bought tickets from 3rd party's and never been charged separately. Had I went with another vendor I would have saved $139 off the ticket price. Had I known the additional $102 I would not have chosen this vendor.
Mary
GBI tried to cancel my ticket almost… I tried to cancel my ticket almost immediately after purchasing (I was within the allotted time frame of 24 hours). David said it would take 7-10 business days. They don't answer their phone anymore when they seee me on caller ID and don't respond to emails. Total loss of my money! I am contacting my bank to dispute.
Ed Bar
GBResponsive While booking my flight, site did not ask for trusted traveler number. Or, I might have missed the link. Gave their 866 number a call. They immediately added my Global Entry number before e-ticket issuance. All this happened within 5 min phone call. A little over 10 mins later, a follow-up call was received to confirm e-ticket receipt.
James Willson
FRProfessional customer service and follow up After receiving confirmation of my reservation, i recieved a phone call followed by a voicemail, and an email message saying that my credit card transaction had been rejected (i entered incorrect expiration and 3 digit code). The follow-up was every bit as through as "it used to be years ago. I called them back and gave the accurate info. Within 10 minutes I got my confirmation with Airline's itinerary code on my email. These folks were very professional and made sure that I got my flight.