Bad Weather vs Great Team The weather at the destination I was flying to was going to be bad so I needed to change my flight and David was very helpful in making that happen. He answered all my questions and made the transition smooth and painless. Ben was polite and made sure that my experience in getting my ticket changed was a pleasant one.

Terrible Terrible. My Ticket was booked for $1021 originally but finalized at $1089. No big deal but then they charged me an additional $102.70 because they are 3rd party for an $1189 total. The current price is $1035 by several other 3rd party's final price mind you I've always bought tickets from 3rd party's and never been charged separately. Had I went with another vendor I would have saved $139 off the ticket price. Had I known the additional $102 I would not have chosen this vendor.

Customer service is amazing The agent is brilliant. For some reason, my return flight schedule was changed. It's very strange. The agent is very understanding and helpful. She assisted me in getting the right flight & avoiding unnecessary changes. To top it off, she promptly sent my e-ticket information and check-in details straight to my email, showcasing an efficiency that left me genuinely delighted. Kudos to the outstanding service and problem-solving skills! I'm genuinely grateful for such a positive and efficient resolution.

Professional customer service and follow up After receiving confirmation of my reservation, i recieved a phone call followed by a voicemail, and an email message saying that my credit card transaction had been rejected (i entered incorrect expiration and 3 digit code). The follow-up was every bit as through as "it used to be years ago. I called them back and gave the accurate info. Within 10 minutes I got my confirmation with Airline's itinerary code on my email. These folks were very professional and made sure that I got my flight.

In many regards In many regards, farebarber feels like much more than just a flight booking site, with a few more additional aspects. If you click on ‘More’ at the top of the homepage you will find a ‘Travel by Theme’ tab where you can select the type of holiday you want to take. These options include senior travel, student trips, as well as gay & lesbian excursions and package holidays for military personnel. Through fareberber you can book flights, hotels, car rentals, cruises, and packages, making it an easy one stop site for all your travel needs.