Good company to do business with. Originally I had given them one star because when I arrived at the counter, Delta Airlines told me that the tickets were not valid. Fair Barber had attempted to contact me the day before to let me know that Delta had canceled the tickets. It wasn't the fault of Fare barber. In fact, to correct the problem they issued me a full refund.

Andrew was an amazing helper.5 stars!! Andrew was an amazing helper. In my over 80 years of life I have almost never found such a kind,patient,well informed,helpful and caring person. For over 4 days he kept in touch to solve my complicated problem and I don't have enough words to thank him. He is a real asset and awesome management material for any institution. As a former owner of an international company with over 249 stores in Europe,USA,Asia, Central and South America I would have been very happy to find just one or 2 employees like Andrew. I forever feel indebted to him for his patience and understanding to deal with an old person like me. 5 stars is not enough!! Thank you so much FAREBARBER!!

Responsive While booking my flight, site did not ask for trusted traveler number. Or, I might have missed the link. Gave their 866 number a call. They immediately added my Global Entry number before e-ticket issuance. All this happened within 5 min phone call. A little over 10 mins later, a follow-up call was received to confirm e-ticket receipt.

4th is -Great basic online travel… 4th is -Great basic online travel system that you can customize pretty well to suit what you want. Prices were really competitive and a fantastic range of packages. Website is pretty user friendly too. Responsive when the query is urgent (ie travel within 48 hours), but slow response if non-urgent which is frustrating. Overall the price is spot on for what you get.

I tried to cancel my ticket almost… I tried to cancel my ticket almost immediately after purchasing (I was within the allotted time frame of 24 hours). David said it would take 7-10 business days. They don't answer their phone anymore when they seee me on caller ID and don't respond to emails. Total loss of my money! I am contacting my bank to dispute.