Impeccable Service Brendon was kind , patient, knowledgeable and willing to help me find the perfect flight! 5 stars for this agent! He deserve 10!!! Thank you Brendon for making booking my flight a seamless experience!!!

The lady that helped me was great… The lady that helped me was great (Claire). Unfortunately the website sucks as it wouldn't let me book a one-way to Paris necessitating me working with Claire for 45 minutes. My profile is up to date with relevent passport & security info so not being able to book a simple one way ticket and wasting both her & my time is unacceptable - fix your algorithm.

Great customer service with a real live person The Air Canada agent, Rina, was very knowledgeable about the "discounted" fares listed on Kayak, Expedia, etc and clearly explained how all their extra charges added up. I chose to book directly with Air Canada rather than through the other sites because of her help.

I am very happy with the customer… I am very happy with the customer service and help provided by United, unlike other airlines I did not have to beg and fight for a refund on my cancelled flight, which means a lot!! I would recommend this airline to anyone who feels insecure about booking an International flight. Thanks United!!!

Rina was very patient and informative Rina was very patient and informative. She worked through complicated seat assignments and gave us many option and great guidance. We would love to interact with her on our next trip.