Carmela Marrero
GBI have called several times to upgrade… I have called several times to upgrade my seat,to no avail, but Ritz was able to help me immediately. Thank you!
Kate
GBMary was super helpful in getting my… Mary was super helpful in getting my refund settled
JustAnswer Customer
GBThe cancelation process seemed muddied The cancelation process seemed muddied. Leena, seemed more interested in speaking rather than listening, several times being reminded by me, that two people can't speak at the same time. That being said, she was very civil.
Janice Jefferson
GBImpeccable Service Brendon was kind , patient, knowledgeable and willing to help me find the perfect flight! 5 stars for this agent! He deserve 10!!! Thank you Brendon for making booking my flight a seamless experience!!!
Margaret MacKellar
GBGreat customer service with a real live person The Air Canada agent, Rina, was very knowledgeable about the "discounted" fares listed on Kayak, Expedia, etc and clearly explained how all their extra charges added up. I chose to book directly with Air Canada rather than through the other sites because of her help.