Rescheduling flight I was scheduled to fly out on Wednesday,November 15.On November 14 I had a family emergency which required me extending my stay.Called to reschedule flight and got a wonderful agent,Jace,who spent over an hour helping me change the flight.He was helpful,compassionate and extremely thorough in explaining everything.It was a long process but with his help it got done and by the end I felt like I had made a friend.Jace is definitely an asset to your organization in every way.

Cancellation Fee Charged by Flywithcloud but not by airlines I made a big mistake contacting Flywithcould. Thought it was United Airlines. I was charged $150.00 to cancel a flight reservation I had made 5 hours earlier. Later, I contacted United Airlines directly and they said there IS NO CANCELLATION FEE for a reservation canceled within 24 hours. I contacted Flywithcloud to try and get the $150.00 back and they are stalling. So angry that I walked into this scam.

Spoke with Wesley and he assisted in… Spoke with Wesley and he assisted in booking several flights for our Board members for an upcoming office trip. He was extremely helpful.

I didn't have a good experience with… I didn't have a good experience with getting my seat change. Mr Brandon said he's was changing my seats, but he didn't after I paid 1,1000 dollars then I spoke with three supervisors who said they we're going to take care of it they all said it would be taken care of, but that didn't happen they said they were going to call but they didn't. Supervisor names were Mr Ron Mr Leron. And Mr Simard. Wasn't happy with them at all. I spoke with Ms Mary who took care of me today I was very pleased with her. She did everything she said she was going to do. Thank you so much Ms Mary. This is going to be my Honeymoon. Ms Mary is a very nice person I wish I would have spoken to her Three weeks ago.

Mary was super helpful in getting my… Mary was super helpful in getting my refund settled