Irish in Japan! Great family trip in Japan. We contacted a few companies, not knowing much at all about Japan. Also, having two energetic boys, we knew we'd already have our hands full! once in country. Indochina Travel was the only company that actually got to know us, and address our specific interests. They proposed a unique itinerary, beyond the usual tourist sites like Hakone/Mt. Fuji. Most surprising was their quote, which was also the lowest. Our trip was flawless, every transfer, dining, and hotel experience was without a hitch. Our boys were kept busy with foods catered more to their Irish palete, Though since getting home, their favourite food of cabbage and potatoes, has been supplanted by vegetable tempura! Maybe it's the fact that Japan is an island, that we felt so at home, on this island. We had quite a laugh when our Tokyo guide surprised us by taking us to an Irish pub, for some Guinness! Well done Indochina:)))

We are lifelong travel planners We are lifelong travel planners, but as first time travelers to southeast Asia, we dicided to use an experienced tour company. Our friends were very keen on lndochina Travel and trip they provided. Everything was perfectly planned, right down to the seating at restaurants. All of our drivers and guides that we were courteous, conscientious, and caring-one and all could not have been nicer or more knowledgeable. Thanks again for a great Travel experience and we will certainly utilizing you for any future trips in Asia!

Unprofessional and No Accountability My friend and I booked a Vietnam & Thailand trip with the Indochina Travel from April 28 – May 8, 2023, for ~$13,000. During our time in Vietnam, my friend seriously injured herself and had to go home early for additional medical diagnosis/treatment. I chose to continue on the trip. This was clearly communicated and understood since I was still in Vietnam when my friend departed. The end of the trip was a disaster. Everything went wrong when I arrived in Thailand. There was no one there to pick me up, as planned. I called the contact numbers that were provided on our travel documents. I called the Thailand tour manager (3x) – no answer; I left messages. I called our 2 contacts at Indochina Travel – no answer. I left messages and also sent emails. I also called the tour guide. She picked up the call but she asked who I was and how I got her number. She also said she wasn’t working that day, even though I had a whole afternoon and evening (until 10pm) of sight-seeing activities on my itinerary. At this point, I decided to call the resort and have them come to the airport to pick me up. I figured I would chill out on the beach and wait for someone to call me back. When I called the resort, they said my reservation had been canceled. That’s when I found out that Indochina Travel CANCELED my entire Thailand trip, in error). I have no clue how that happened and Indochina Travel has never provided an explanation as to how this serious error in communication occurred. After waiting at the airport for hours and not hearing back from anyone, I made the decision to go home. As a traveler in a foreign country without a place to stay and no driver/guide, I didn’t have any other choice. I live in Shanghai and there was only 1 non-stop flight from Phuket to Shanghai. So, I changed my ticket from Monday night to Saturday night. Several hours later (a few hours before my flight was scheduled to leave), I finally get a call from the Thailand tour manager apologizing and saying could they come pick me up from the airport, etc. Too late…my flight had already been booked to go home and a whole day had been wasted. A return call within the first few hours would have been the right thing to do. Once I returned home, I sent an email to Indochina Travel asking for a full refund for the Thailand portion on my trip (since it never happened) and to be reimbursed for the change fee to go home 2 days early since they canceled my trip. Indochina Travel did not provide any details or break-out of the Thailand costs and said as a “gesture”, they would refund me $814 . What?! I am sure a private guide, driver, resort, activity fees, etc. was much more that given the price tag of this trip. Also, they refused to reimburse the change fee because they said I “elected” to change my ticket and go home. Again, what?! No accountability whatsoever for their mistake which was the sole cause of this debacle. I am now working with my credit card company to rectify this issue. I usually do not use full-service travel/tour companies. I tend to book my own hotels/flights and only work w/companies to provide private tours (drivers/guides). Lesson learned – this experience has reinforced why I will stick to my status quo in the future.

Vietnam is a feast for the senses! This trip gave us a wonderful array of sights, sounds and tastes. Our guides were knowledgeable, personable and just delightful! From Pho to Banh Mi, making our own spring and summer rolls to street food in every form, this culinary tour was spot-on perfect. Add to that the gorgeous scenery from north to south Vietnam and it was a wonderful trip. Can't thank you guys enough!

Outstanding Tour We recently joined the Atlas Obscura Culinary Tour of Vietnam with guides Canh Nguyen Van and Quyen Nguyen and it was the best travel experience we have had. The tour itself was wonderfully organized, but what really made it spectaular was the leadership of Canh and Quyen. Thanks to their attention to detail and enthusiasm for sharing the Vietnamese culture with visitors, they delivered a truly authentic tour. I would highly recommend touring with Canh and Q. In fact, we enjoyed this tour so much, that we are already planning a return trip and will only consider working with Canh and Q.