Cancelled flight from Boston Cancelled flight from Boston, no information, unmanned counter in airport, no assistance, no rebooking, response on email complaint: please call this number, no answer. Catch 22.

Amateur website.....Amateur airline I dont get the attraction.

Brilliant staff in Las Vegas Brilliant staff in Las Vegas, helped out greatly.

5 stars for superb customer service Booked a holiday with expedia to Las Vegas staying at Bellagio. Had a few issues with change of flights which does happen often but expedia were useless in dealing with it. I phoned virgin directly who sorted it all out straight away without hassle. Many thanks to the customer service rep.

liked them liked them, had a tough flight but great service.