Great customer service Our flight to San Diego was delayed, Virgin booked us on an earlier flight within 2 minutes without us even asking for it, in the end we arrived even earlier than scheduled. Wow, great service!

Cancelled flight from Boston Cancelled flight from Boston, no information, unmanned counter in airport, no assistance, no rebooking, response on email complaint: please call this number, no answer. Catch 22.

liked them liked them, had a tough flight but great service.

Amateur website.....Amateur airline I dont get the attraction.

Always helpful! Thank you!!!! Always helpful!! Thank you Virgin America & Alaska Airlines 🙏💚. Best airlines to fly!! Customer service is outstanding! I had to cancel my flight with a third party and VM AlaskaAir who I was flying helped me all the way through with the Cancel and Rebook 🙏💚. I will never book through the third party again. Thank you thank you thank you!!!! 💚