5 stars for superb customer service Booked a holiday with expedia to Las Vegas staying at Bellagio. Had a few issues with change of flights which does happen often but expedia were useless in dealing with it. I phoned virgin directly who sorted it all out straight away without hassle. Many thanks to the customer service rep.

Great customer service Our flight to San Diego was delayed, Virgin booked us on an earlier flight within 2 minutes without us even asking for it, in the end we arrived even earlier than scheduled. Wow, great service!

Brilliant staff in Las Vegas Brilliant staff in Las Vegas, helped out greatly.

Amateur website.....Amateur airline I dont get the attraction.

Great site and service Virgin America is such a great airline. I've flown all over North America and I've always had a good experience with Virgin America. On their "bad days" the service is on par to other airline's good days. Whenever I can (SFO and a couple years ago to YYZ all the time), I try to book with them. The staff is nice and the planes/signup area make you feel really comfortable. Next on my list of trips to go to is Orlando from LA... once I save up enough money, I'm headed straight to this site as the prices are always decent and the experience is always great. Thankyou VA.