Great customer service Our flight to San Diego was delayed, Virgin booked us on an earlier flight within 2 minutes without us even asking for it, in the end we arrived even earlier than scheduled. Wow, great service!

Brilliant staff in Las Vegas Brilliant staff in Las Vegas, helped out greatly.

Cancelled flight from Boston Cancelled flight from Boston, no information, unmanned counter in airport, no assistance, no rebooking, response on email complaint: please call this number, no answer. Catch 22.

liked them liked them, had a tough flight but great service.

I love your purchase process You make it SOOOOOO easy and visually pleasant. Keep up that great work virgin!