This was our first flight on Virgin … This was our first flight on Virgin America. We couldn't have been more pleased with the service, the seats and legroom. The only complaint I had was that we were not really told how you must order your lunch meal and missed out on the way to San Francisco. We are fast learners and had no problem on the way back to Boston. We have traveled all over Europe, the USA, and Mexico and would rate this as one of our favorite airlines to fly

LAX to SFO LAX to SFO! Great flight, on time, comfortable.

I love your purchase process You make it SOOOOOO easy and visually pleasant. Keep up that great work virgin!

5 stars for superb customer service Booked a holiday with expedia to Las Vegas staying at Bellagio. Had a few issues with change of flights which does happen often but expedia were useless in dealing with it. I phoned virgin directly who sorted it all out straight away without hassle. Many thanks to the customer service rep.

Great customer service Our flight to San Diego was delayed, Virgin booked us on an earlier flight within 2 minutes without us even asking for it, in the end we arrived even earlier than scheduled. Wow, great service!