Peter Clausen
DKCancelled flight from Boston Cancelled flight from Boston, no information, unmanned counter in airport, no assistance, no rebooking, response on email complaint: please call this number, no answer. Catch 22.
Alison
UAliked them liked them, had a tough flight but great service.
Jeanette
GBAlways helpful! Thank you!!!! Always helpful!! Thank you Virgin America & Alaska Airlines 🙏💚. Best airlines to fly!! Customer service is outstanding! I had to cancel my flight with a third party and VM AlaskaAir who I was flying helped me all the way through with the Cancel and Rebook 🙏💚. I will never book through the third party again. Thank you thank you thank you!!!! 💚
Bernard & Patricia
GBThis was our first flight on Virgin … This was our first flight on Virgin America. We couldn't have been more pleased with the service, the seats and legroom. The only complaint I had was that we were not really told how you must order your lunch meal and missed out on the way to San Francisco. We are fast learners and had no problem on the way back to Boston. We have traveled all over Europe, the USA, and Mexico and would rate this as one of our favorite airlines to fly
Thomas Barnaby
GBLAX to SFO LAX to SFO! Great flight, on time, comfortable.