5 stars for superb customer service Booked a holiday with expedia to Las Vegas staying at Bellagio. Had a few issues with change of flights which does happen often but expedia were useless in dealing with it. I phoned virgin directly who sorted it all out straight away without hassle. Many thanks to the customer service rep.

Cancelled flight from Boston Cancelled flight from Boston, no information, unmanned counter in airport, no assistance, no rebooking, response on email complaint: please call this number, no answer. Catch 22.

liked them liked them, had a tough flight but great service.

This is great This is great. fantastic design!!!

The best I can't fault Virgin, Just had another return flight to LA and as usual the staff were great, in flight service was smooth as and usual the whole experience was very pleasurable. Makes travel a joy