They charged a $25 "less than 3 days… They charged a $25 "less than 3 days prior fee" for a booking made May 2 for a May 9th excursion.

All of the excursions that I book… All of the excursions that I book through Shore Excursions group are excellent! I like that they are less expensive and more intimate than through the cruise line. There are more interesting options as well!

A pleasure to work with We did three excursions shore excursions. Everything was very easy to book. We were picked up promptly at our cruise port. The excursions were interesting and the guides were wonderful. I found the prices to be very reasonable for what was included.

Excellent small tour experience Our tour guide gave us lots of interesting information and great recommendations for eating and shopping. Our driver was wonderful. Two dogs ran out in front of our van and he skillfully avoided hitting them.

Customer service is effective and professional. We booked 2 Private Origins of Naples tours from SEG. Our tour guide Fabiana was waiting for us at the port entrance on time. She is care and professional. She combined our 2 groups to one because the other local guide didn't show up, but Fabiana didn't leave us, she tried to contact the local office for us and decided to take all of us as a shared group. Our 2 hours in Naples was relax and fun. Fabiana is knowledgeable for the city history, culture and food. The management team are professional and enthusiasm to solve the small problem for us. We're satisfied and confidence to use their service again in the future travel. We strongly recommend Shore Excursions Group.