Bait and switch Bait and switch. We recently use SEG to book an island tour on Oahu during a Hawaii cruise. After meeting our guide and starting out for the day we realized that the tour we were on was not the one we’d signed up for. We were not the only ones. One of the other patrons who had booked through a different company said she had received an Email explaining that the original tour had been canceled and giving her the option be booked on the new tour or cancel. We did not receive an Email. The tour was similar, but two stops we were really looking forward to had been omitted.

Amazing experience Really enjoyed our experience, great time, great guides, amazing day.

I cruise all the time I cruise all the time. Usually 10 months out of the year and doing a World Cruise every year. Shore Excursions Group was fantastic. I use the group department since I will take a group from the ship. I will look over all their excursions pick what I like and gather a group from the ship. I will usually get around 30 guests. All the tours have been fantastic and everyone on my tours have loved them. I am not an agent just a passenger, but I do highly recommend this company no matter how big or small your group is. If I had a question, they were always there with a quick email (no phone service overseas). I will use them always in the future. Passengers like my tours over the ships for the cost and the fun and it is not me but Shore Excursions Group.

Great day in Honduras We had a very nice, knowledgable guide who took us around the island. The monkeys and sloths were a huge hit and the highlight of the tour. Our bus was very comfortable, and it ended up being a private tour for our party of 10, which was great for flexibility to stop wherever we wanted. He made sure to get us back to the boat in plenty of time.

Holiday traffic meant that we were… Holiday traffic meant that we were stuck on the bus for 2 hours. Perhaps this activity should not be scheduled on a holiday weekend where it is known in advance to be a busy traffic event. Also, the on board toilet was completely out of order???