Highly Recommend We've now used Shore Excursions Group for multiple excursions, and not only have they all been very good or excellent, but when we have had any issues, Shore Excursions has stepped up and assisted, or provided us a partial refund. Highly recommend!

the website was easy to navigate the website was easy to navigate. It would be great to have a better understanding on distances from the port to the actually excursion. The individual I spoke with on the phone was pretty decent.

Excellent small tour experience Our tour guide gave us lots of interesting information and great recommendations for eating and shopping. Our driver was wonderful. Two dogs ran out in front of our van and he skillfully avoided hitting them.

Request Jose Rosario for your driver Our driver, Jose Rosario, made our day! He was the best tour guide. We had a wonderful experience at The Mexican Hot Springs. Hector and all the staff were very welcoming. We had the most delicious lunch of homemade guacamole, freshly made chips, and delicious queso. After our excursion, we wanted to go shopping before returning to the cruise ship. Rosario took us to the best downtown store, Michael Gallery for handcrafted art, jewelry and Mexican vanilla. We had a great day!

Customer service is effective and professional. We booked 2 Private Origins of Naples tours from SEG. Our tour guide Fabiana was waiting for us at the port entrance on time. She is care and professional. She combined our 2 groups to one because the other local guide didn't show up, but Fabiana didn't leave us, she tried to contact the local office for us and decided to take all of us as a shared group. Our 2 hours in Naples was relax and fun. Fabiana is knowledgeable for the city history, culture and food. The management team are professional and enthusiasm to solve the small problem for us. We're satisfied and confidence to use their service again in the future travel. We strongly recommend Shore Excursions Group.