Great experience This was a snorkeling excursion in Grand Cayman. The whole experience was wonderful. The guide was easy to locate, the bus ride to the boat was narrated and the crew on the boat was super. They were very helpful and informative. The snorkeling was very good.

Best Excursion for the Family Best Excursion for the Family! Our family of 7 people ages range from 82 to 7 years old. Was fun for Grandma to go 100 feet under the sea and experience seeing the bottom of the ocean for her first time! All the kids enjoyed seeing the shipwreck and sea life. The captain made sure that both sides of the submarine were able to view everything. My husband and I both have gone scuba diving but this was a completely different experience! Highly recommend this!!

Request Jose Rosario for your driver Our driver, Jose Rosario, made our day! He was the best tour guide. We had a wonderful experience at The Mexican Hot Springs. Hector and all the staff were very welcoming. We had the most delicious lunch of homemade guacamole, freshly made chips, and delicious queso. After our excursion, we wanted to go shopping before returning to the cruise ship. Rosario took us to the best downtown store, Michael Gallery for handcrafted art, jewelry and Mexican vanilla. We had a great day!

They charged a $25 "less than 3 days… They charged a $25 "less than 3 days prior fee" for a booking made May 2 for a May 9th excursion.

Customer service is effective and professional. We booked 2 Private Origins of Naples tours from SEG. Our tour guide Fabiana was waiting for us at the port entrance on time. She is care and professional. She combined our 2 groups to one because the other local guide didn't show up, but Fabiana didn't leave us, she tried to contact the local office for us and decided to take all of us as a shared group. Our 2 hours in Naples was relax and fun. Fabiana is knowledgeable for the city history, culture and food. The management team are professional and enthusiasm to solve the small problem for us. We're satisfied and confidence to use their service again in the future travel. We strongly recommend Shore Excursions Group.