Excellent small tour experience Our tour guide gave us lots of interesting information and great recommendations for eating and shopping. Our driver was wonderful. Two dogs ran out in front of our van and he skillfully avoided hitting them.

Zip lining in DR and Jost Van Dyke in BVI We booked two excursions with Shore Excursions Group for our March cruise with NCL. We went zipping in the Dominican Republic and took a boat to Jost Van Dyke. Prices were very reasonable, times were followed strictly, and communication excellent. We have used this company for other cruises as well and are always pleased. I highly recommend Shore Excursions Group.

Avoid their Caribbean Tours Had great experiences with their Alaska tours but absolutely HORRENDOUS experiences with their Carribean tours. The Carribean tours were short, very unsafe, and not even remotely close to what was described in their ads. When I requested refunds,I was informed the management team would need to investigate. Since then, I have not received any communication, and certainly no refund. I would strongly recommend you not use this company for any tours in the Caribbean.

Highly Recommend We've now used Shore Excursions Group for multiple excursions, and not only have they all been very good or excellent, but when we have had any issues, Shore Excursions has stepped up and assisted, or provided us a partial refund. Highly recommend!

Bait and switch Bait and switch. We recently use SEG to book an island tour on Oahu during a Hawaii cruise. After meeting our guide and starting out for the day we realized that the tour we were on was not the one we’d signed up for. We were not the only ones. One of the other patrons who had booked through a different company said she had received an Email explaining that the original tour had been canceled and giving her the option be booked on the new tour or cancel. We did not receive an Email. The tour was similar, but two stops we were really looking forward to had been omitted.