Great day in Honduras We had a very nice, knowledgable guide who took us around the island. The monkeys and sloths were a huge hit and the highlight of the tour. Our bus was very comfortable, and it ended up being a private tour for our party of 10, which was great for flexibility to stop wherever we wanted. He made sure to get us back to the boat in plenty of time.

Cruises.com best for cruises Timing of emails. Great help through Angel, when I phoned to get clarifications as the site was down. Notified in time when tour was cancelled, thus had time to book another one.

Bait and switch Bait and switch. We recently use SEG to book an island tour on Oahu during a Hawaii cruise. After meeting our guide and starting out for the day we realized that the tour we were on was not the one we’d signed up for. We were not the only ones. One of the other patrons who had booked through a different company said she had received an Email explaining that the original tour had been canceled and giving her the option be booked on the new tour or cancel. We did not receive an Email. The tour was similar, but two stops we were really looking forward to had been omitted.

My tour with shore excursion group was… My tour with shore excursion group was very fun! tour guide was excellent and easy to find once disembarking the ship. Excellent customer service and experience. would do it again! Booked the tour for myself, sister in law and in laws and we all loved it!

Request Jose Rosario for your driver Our driver, Jose Rosario, made our day! He was the best tour guide. We had a wonderful experience at The Mexican Hot Springs. Hector and all the staff were very welcoming. We had the most delicious lunch of homemade guacamole, freshly made chips, and delicious queso. After our excursion, we wanted to go shopping before returning to the cruise ship. Rosario took us to the best downtown store, Michael Gallery for handcrafted art, jewelry and Mexican vanilla. We had a great day!