I cruise all the time I cruise all the time. Usually 10 months out of the year and doing a World Cruise every year. Shore Excursions Group was fantastic. I use the group department since I will take a group from the ship. I will look over all their excursions pick what I like and gather a group from the ship. I will usually get around 30 guests. All the tours have been fantastic and everyone on my tours have loved them. I am not an agent just a passenger, but I do highly recommend this company no matter how big or small your group is. If I had a question, they were always there with a quick email (no phone service overseas). I will use them always in the future. Passengers like my tours over the ships for the cost and the fun and it is not me but Shore Excursions Group.

the website was easy to navigate the website was easy to navigate. It would be great to have a better understanding on distances from the port to the actually excursion. The individual I spoke with on the phone was pretty decent.

They charged a $25 "less than 3 days… They charged a $25 "less than 3 days prior fee" for a booking made May 2 for a May 9th excursion.

Zip lining in DR and Jost Van Dyke in BVI We booked two excursions with Shore Excursions Group for our March cruise with NCL. We went zipping in the Dominican Republic and took a boat to Jost Van Dyke. Prices were very reasonable, times were followed strictly, and communication excellent. We have used this company for other cruises as well and are always pleased. I highly recommend Shore Excursions Group.

Bait and switch Bait and switch. We recently use SEG to book an island tour on Oahu during a Hawaii cruise. After meeting our guide and starting out for the day we realized that the tour we were on was not the one we’d signed up for. We were not the only ones. One of the other patrons who had booked through a different company said she had received an Email explaining that the original tour had been canceled and giving her the option be booked on the new tour or cancel. We did not receive an Email. The tour was similar, but two stops we were really looking forward to had been omitted.