the website was easy to navigate the website was easy to navigate. It would be great to have a better understanding on distances from the port to the actually excursion. The individual I spoke with on the phone was pretty decent.

Request Jose Rosario for your driver Our driver, Jose Rosario, made our day! He was the best tour guide. We had a wonderful experience at The Mexican Hot Springs. Hector and all the staff were very welcoming. We had the most delicious lunch of homemade guacamole, freshly made chips, and delicious queso. After our excursion, we wanted to go shopping before returning to the cruise ship. Rosario took us to the best downtown store, Michael Gallery for handcrafted art, jewelry and Mexican vanilla. We had a great day!

Customer service is effective and professional. We booked 2 Private Origins of Naples tours from SEG. Our tour guide Fabiana was waiting for us at the port entrance on time. She is care and professional. She combined our 2 groups to one because the other local guide didn't show up, but Fabiana didn't leave us, she tried to contact the local office for us and decided to take all of us as a shared group. Our 2 hours in Naples was relax and fun. Fabiana is knowledgeable for the city history, culture and food. The management team are professional and enthusiasm to solve the small problem for us. We're satisfied and confidence to use their service again in the future travel. We strongly recommend Shore Excursions Group.

Kona Coffee, Green Sea Turtles and absolute beauty. Our guide, Rusty, was fun and engaging during all the included activities. Our time at the coffee plantation was very interesting and informative, and although lunch was not provided on the tour, we stopped at a great little Poke cafe and had a very tasty lunch. The stop at The Painted Church was beautiful and our time searching for and finding the green sea turtles was exciting and fun. In all, it was a great day.

Cruises.com best for cruises Timing of emails. Great help through Angel, when I phoned to get clarifications as the site was down. Notified in time when tour was cancelled, thus had time to book another one.