Abby Williams contacted me very shortly… Abby Williams contacted me very shortly after my purchase to inform me the seats were no longer available. He reworked the flights and seats then called back to make sure I had received all the confirmations.

Rose was very helpful getting me a seat… Rose was very helpful getting me a seat for my trip to visit family over the holidays. She explained everything to me and took the time to get me a seat. I was trying to book economy but she explained to me that was overbooked and checked main cabin and got me a seat there and went ahead with the booking after I accepted everything.

Excellent work Mike on March 102023 Mike called me to help me with my seat assignments. that was real nice of him because other agents will not do this, the most important thing that Mike did was to call me via phone to make sure I we satisfied with my trip seats excellent work..

My experience was 100% terrible My experience was 100% terrible. It was a helpless feeling when our Delta plane left Eppley Airfield without us aboard for our family reunion in San Antonio! We were distraught when the flight attendant said she couldn’t print boarding passes because our tickets had not been properly booked. Well I’m going to do something rather than just complain about it! You better get ready, Jimmy, because I’m going through legal counsel and you will be hearing from us soon! We’re not going to sit here and get scammed out of $3,000 dollars! This is as dishonest a company as I’ve ever dealt with!

Call center was friendly Call center was friendly, but slightly pushy for a review. Prices as advertised failed to mention that flight may be oversold and may require paying a higher price for a guaranteed seat. Overall, still cheaper than other sites. Process wasn't super difficult to get things changed.