Call center was friendly Call center was friendly, but slightly pushy for a review. Prices as advertised failed to mention that flight may be oversold and may require paying a higher price for a guaranteed seat. Overall, still cheaper than other sites. Process wasn't super difficult to get things changed.

Thank you Paris! Paris was very helpful with completing my airline ticket purchase. The amount did change from my original online purchase however it was still a better deal than what I found on other sights. Thank you Paris for helping me through the process. I truely appreciate all your assistance and the time you spent helping me!

It is the worst AgIt is the worst Agency I have ever met, they canceled my tickets 2 weeks before my vacation to Florida! we had to travel by car with a small one-year-old child, I called there about It is the worst Agency I have ever met, they canceled my tickets 2 weeks before my vacation to Florida! we had to travel by car with a small one-year-old child, I called there about 100 times, they don't know where my money is, 930 dollars, but I'm solving it through a lawyer, never again!!!! people don't be stupid like me! ugh, I'm sick of such an attitude

Abby Williams contacted me very shortly… Abby Williams contacted me very shortly after my purchase to inform me the seats were no longer available. He reworked the flights and seats then called back to make sure I had received all the confirmations.

Paris is very polite and patient… Paris is very polite and patient dealing with her customers like me when I posed several questions. She didn't even sound frustrating whenever I got her on the phone. She would gently explain to me in a way that makes sense. Thank you for commendable service.