Call center was friendly Call center was friendly, but slightly pushy for a review. Prices as advertised failed to mention that flight may be oversold and may require paying a higher price for a guaranteed seat. Overall, still cheaper than other sites. Process wasn't super difficult to get things changed.

It is the worst AgIt is the worst Agency I have ever met, they canceled my tickets 2 weeks before my vacation to Florida! we had to travel by car with a small one-year-old child, I called there about It is the worst Agency I have ever met, they canceled my tickets 2 weeks before my vacation to Florida! we had to travel by car with a small one-year-old child, I called there about 100 times, they don't know where my money is, 930 dollars, but I'm solving it through a lawyer, never again!!!! people don't be stupid like me! ugh, I'm sick of such an attitude

Excellent work Mike on March 102023 Mike called me to help me with my seat assignments. that was real nice of him because other agents will not do this, the most important thing that Mike did was to call me via phone to make sure I we satisfied with my trip seats excellent work..

My experience was 100% terrible My experience was 100% terrible. It was a helpless feeling when our Delta plane left Eppley Airfield without us aboard for our family reunion in San Antonio! We were distraught when the flight attendant said she couldn’t print boarding passes because our tickets had not been properly booked. Well I’m going to do something rather than just complain about it! You better get ready, Jimmy, because I’m going through legal counsel and you will be hearing from us soon! We’re not going to sit here and get scammed out of $3,000 dollars! This is as dishonest a company as I’ve ever dealt with!

Paris is very polite and patient… Paris is very polite and patient dealing with her customers like me when I posed several questions. She didn't even sound frustrating whenever I got her on the phone. She would gently explain to me in a way that makes sense. Thank you for commendable service.