Good at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.

I would’ve given 5 stars because… I would’ve given 5 stars because everything was as we expected and perfect from our arrival in Italy. The only downside was during the planning phase our travel agent seemed a little disorganized which made the planning part a little frustrating but in the end she nailed it. Truthfully some of the frustration may have been due to cultural communication differences. I would definitely use them again for planning a trip to Italy.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.

Fiorella and team organization an… Fiorella and team organization an amazing trip to Italy for my family. We toured across Venice, Florence, Tuscany, Rome, Cinque Terre and Naples. Our itinerary consisted of stopping at major site seeing spots (e.g. Pompeii, Tower of Pisa etc) and visiting off-the-beaten path smaller quaint villages (e.g. San Gimignano, Monterosso etc). The team ensured our travel between destinations was seamless, tickets to events were prearrange so we could skip the long lines and that our visit was filled with memorable moments such as a pasta cooking class, wine tasting etc. Cultural Italy helped us create a once in a lifetime experience that created amazing memories for my family.

My trip was arranged through Cultural… My trip was arranged through Cultural Italy this past September. They scheduled our hotels, they took our ideas regarding tours and scheduled fabulous tours for us, and arranged all our transportation through out Italy. I have recommended them to my friends and will use them again. All tour guides were exceptional.