Rajib
CZGood at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.
carol
GBMy trip was arranged through Cultural… My trip was arranged through Cultural Italy this past September. They scheduled our hotels, they took our ideas regarding tours and scheduled fabulous tours for us, and arranged all our transportation through out Italy. I have recommended them to my friends and will use them again. All tour guides were exceptional.
Daniel
GBCustomized tour of Italy Roberta was an excellent agent. She helped plan 14 days in Italy for our family tour group of 18 persons - excursions were planned for each day. All coordination was spot on as planned and described. The selected tour guides and coach drivers ranged from good to excellent - most were excellent. I will single out one particular driver who went above and beyond. For family history reasons we scheduled a day trip from Bologna to Cento. Nothing was easy and there was very little tourism infrastructure. Our driver whom I knew only as Massimo spoke some English and he became our interpreter, tour guide and advocate so that we could see all the family landmarks. With Massimo’s help,!that day was as special as we’d hoped it would be. Accommodations were typically good. The booking was not very transparent so I cannot claim the accommodations were worth what we paid. On a few occasions the preselected rooms were not available when we arrived, in these cases the hotel management would upgrade us.
Jeanne
GBI was very happy with Roberta from… I was very happy with Roberta from Cultural Italy who helped us have a seemless and fabulous Italy vacation with my family. She arranged all of our tours, transfers and train tickets. I took care of our accommodations, hence the 4 stars, but I have, and will, recommend this company to anyone looking to arrange their Italy vacation.
FDNewman
GBCultural Italy is the best Cultural Italy did a fantastic job of planning and executing our trip to Italy. They listened to what we wanted and organized a trip that checked every box. The trip went flawlessly and everything they arranged exceeded our expectations. They were extremely responsive leading up to the trip and checked in regularly to make sure everything was going well. I wouldn't consider calling anyone else when we go back.