DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.

Customized tour of Italy Roberta was an excellent agent. She helped plan 14 days in Italy for our family tour group of 18 persons - excursions were planned for each day. All coordination was spot on as planned and described. The selected tour guides and coach drivers ranged from good to excellent - most were excellent. I will single out one particular driver who went above and beyond. For family history reasons we scheduled a day trip from Bologna to Cento. Nothing was easy and there was very little tourism infrastructure. Our driver whom I knew only as Massimo spoke some English and he became our interpreter, tour guide and advocate so that we could see all the family landmarks. With Massimo’s help,!that day was as special as we’d hoped it would be. Accommodations were typically good. The booking was not very transparent so I cannot claim the accommodations were worth what we paid. On a few occasions the preselected rooms were not available when we arrived, in these cases the hotel management would upgrade us.

An unforgettable trip! My friend and I decided to do a girl’s trip to Italy and started to do some research online. After answering a few questions and briefly describing what we were looking to do, we were contacted by our travel designer Martina. After one or two quick email exchanges she came back to us with a draft itinerary. We had one change...add another day!! She did a fantastic job planning out our itinerary. The hotels and location were perfect as were the balance of the days and activities. We hiked the Cinque Terre, had a private wine tasting and took a cooking class which were all awesome! Our trip was amazing, we cannot say enough about how wonderful everything was!

Cultural Italy is the best Cultural Italy did a fantastic job of planning and executing our trip to Italy. They listened to what we wanted and organized a trip that checked every box. The trip went flawlessly and everything they arranged exceeded our expectations. They were extremely responsive leading up to the trip and checked in regularly to make sure everything was going well. I wouldn't consider calling anyone else when we go back.

A good understanding of what we wanted Fiorella "listened" to what we wanted with our visit to Florence and Cinque Terre and provided the lodging, guides and drivers that all worked really well with our ideas. We had no problems with language, and all the arrangements - lodging, guides, drivers, train tickets - they made for us were without problems. We were provided with thorough instructions. I don't hesitate at all in recommending Cultural Italy.