Rajib
CZGood at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.
Juanita
GBI would’ve given 5 stars because… I would’ve given 5 stars because everything was as we expected and perfect from our arrival in Italy. The only downside was during the planning phase our travel agent seemed a little disorganized which made the planning part a little frustrating but in the end she nailed it. Truthfully some of the frustration may have been due to cultural communication differences. I would definitely use them again for planning a trip to Italy.
Jeanne
GBI was very happy with Roberta from… I was very happy with Roberta from Cultural Italy who helped us have a seemless and fabulous Italy vacation with my family. She arranged all of our tours, transfers and train tickets. I took care of our accommodations, hence the 4 stars, but I have, and will, recommend this company to anyone looking to arrange their Italy vacation.
Jay & Debbie C
GBAshleih put together a fantastic trip… Ashleih put together a fantastic trip for us. We couldn't have asked for a better experience with every detail laid out perfectly. The small group excursions and walking tours were a great way to have a personal feel while meeting new people and making new friends We especially enjoyed the Bites of Rome food tour in Trastevere, had a blast at the inTavola cooking class in Florence, had more fun on the Tuscany day trip to San Gimignano and Siena and loved our day hiking in Cinque Terre. Working with Ashleih was a pleasure and we've spread the word to friends who are planning trips to Italy. And thanks again for letting the hotels know this was our anniversary trip. Being greeted with wine and Prosecco was extra special.
Adrienne
GBA good understanding of what we wanted Fiorella "listened" to what we wanted with our visit to Florence and Cinque Terre and provided the lodging, guides and drivers that all worked really well with our ideas. We had no problems with language, and all the arrangements - lodging, guides, drivers, train tickets - they made for us were without problems. We were provided with thorough instructions. I don't hesitate at all in recommending Cultural Italy.