Mary Negro
GBThis was a trip of a lifetime- thank you! This was a trip of a lifetime and with the help of Emanuela we were given nothing short of white glove service. Emanuela booked tours and guides to suit our interests and schedule, with guides who were personable and knowledgeable. They provided insight and in-depth knowledge of each area we visited. Transfers were punctual and cordial. We especially enjoyed our trip to Murano/Burano as well as the boat ride to Capri. Our hotel accommodations were fabulous with breakfasts that were second to none. We have posted photos of our trip and have already given recommendations for Cultural Italy to our envious friends.
Consumer
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.
JOANNE PEOTTER
GBDO NOT USE I am trying to cancel a trip to Italy since we can not even fly to Italy due to the ban for Coronavirus. The response from agent is that some hotels have NO REFUND. Was told they need money now because of everything going on! This is the worst excuse ever! NO one can travel. This should be automatic refund.
Cynthia
GBCultural Italy organized the absolute… Cultural Italy organized the absolute BEST travel experience for my husband and I last December as we traveled through London, Paris, Florence, Rome, and Venice. Every step of the way was planned down to the smallest detail. Arriving and departing the airport was with ease along with knowledgeable tour guides in EVERY major city we explored. The two-week trip was a dream come true! My husband and I constantly discuss how magical the time was that we spent in Europe! Thank you so much for creating such a beautifully planned experience.
Rajib
CZGood at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.