Rosalind
GBBack to our roots Our trips to Italy and Sicily have been more then anyone could have imagined. Manuela and Cultural Italy went above and beyond our expectations. My travel group have used them twice and many friends were also recommended by us to have them arrange their trips and came home with nothing but raves. Looking forward to our next trip planned by Manuela B and Cultural Italy.
Rajib
CZGood at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.
Melanie
GBAn unforgettable trip! My friend and I decided to do a girl’s trip to Italy and started to do some research online. After answering a few questions and briefly describing what we were looking to do, we were contacted by our travel designer Martina. After one or two quick email exchanges she came back to us with a draft itinerary. We had one change...add another day!! She did a fantastic job planning out our itinerary. The hotels and location were perfect as were the balance of the days and activities. We hiked the Cinque Terre, had a private wine tasting and took a cooking class which were all awesome! Our trip was amazing, we cannot say enough about how wonderful everything was!
JOANNE PEOTTER
GBDO NOT USE I am trying to cancel a trip to Italy since we can not even fly to Italy due to the ban for Coronavirus. The response from agent is that some hotels have NO REFUND. Was told they need money now because of everything going on! This is the worst excuse ever! NO one can travel. This should be automatic refund.
Juanita
GBI would’ve given 5 stars because… I would’ve given 5 stars because everything was as we expected and perfect from our arrival in Italy. The only downside was during the planning phase our travel agent seemed a little disorganized which made the planning part a little frustrating but in the end she nailed it. Truthfully some of the frustration may have been due to cultural communication differences. I would definitely use them again for planning a trip to Italy.