Customized tour of Italy Roberta was an excellent agent. She helped plan 14 days in Italy for our family tour group of 18 persons - excursions were planned for each day. All coordination was spot on as planned and described. The selected tour guides and coach drivers ranged from good to excellent - most were excellent. I will single out one particular driver who went above and beyond. For family history reasons we scheduled a day trip from Bologna to Cento. Nothing was easy and there was very little tourism infrastructure. Our driver whom I knew only as Massimo spoke some English and he became our interpreter, tour guide and advocate so that we could see all the family landmarks. With Massimo’s help,!that day was as special as we’d hoped it would be. Accommodations were typically good. The booking was not very transparent so I cannot claim the accommodations were worth what we paid. On a few occasions the preselected rooms were not available when we arrived, in these cases the hotel management would upgrade us.

I was very happy with Roberta from… I was very happy with Roberta from Cultural Italy who helped us have a seemless and fabulous Italy vacation with my family. She arranged all of our tours, transfers and train tickets. I took care of our accommodations, hence the 4 stars, but I have, and will, recommend this company to anyone looking to arrange their Italy vacation.

Back to our roots Our trips to Italy and Sicily have been more then anyone could have imagined. Manuela and Cultural Italy went above and beyond our expectations. My travel group have used them twice and many friends were also recommended by us to have them arrange their trips and came home with nothing but raves. Looking forward to our next trip planned by Manuela B and Cultural Italy.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.

DO NOT USE I am trying to cancel a trip to Italy since we can not even fly to Italy due to the ban for Coronavirus. The response from agent is that some hotels have NO REFUND. Was told they need money now because of everything going on! This is the worst excuse ever! NO one can travel. This should be automatic refund.