Juanita
GBI would’ve given 5 stars because… I would’ve given 5 stars because everything was as we expected and perfect from our arrival in Italy. The only downside was during the planning phase our travel agent seemed a little disorganized which made the planning part a little frustrating but in the end she nailed it. Truthfully some of the frustration may have been due to cultural communication differences. I would definitely use them again for planning a trip to Italy.
JOANNE PEOTTER
GBDO NOT USE I am trying to cancel a trip to Italy since we can not even fly to Italy due to the ban for Coronavirus. The response from agent is that some hotels have NO REFUND. Was told they need money now because of everything going on! This is the worst excuse ever! NO one can travel. This should be automatic refund.
Mary Negro
GBThis was a trip of a lifetime- thank you! This was a trip of a lifetime and with the help of Emanuela we were given nothing short of white glove service. Emanuela booked tours and guides to suit our interests and schedule, with guides who were personable and knowledgeable. They provided insight and in-depth knowledge of each area we visited. Transfers were punctual and cordial. We especially enjoyed our trip to Murano/Burano as well as the boat ride to Capri. Our hotel accommodations were fabulous with breakfasts that were second to none. We have posted photos of our trip and have already given recommendations for Cultural Italy to our envious friends.
Consumer
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.
Homer Hoe
GBLoved the custom itinerary We cannot be more pleased with our 16-day tour arranged by Pia Accardo of Cultural Italy. Through several phone calls Pia learned what we like and dislike, the things we wanted to see and do, our physical limitations, and the budget we had for hotels, etc. The private tours, guides, and drivers that she lined up were delightful, very knowledgeable, and friendly. Pia is an expert on Italy and she takes great care in designing an itinerary to fit your needs. You will not be disappointed in working with her.