Cultural Italy is the best Cultural Italy did a fantastic job of planning and executing our trip to Italy. They listened to what we wanted and organized a trip that checked every box. The trip went flawlessly and everything they arranged exceeded our expectations. They were extremely responsive leading up to the trip and checked in regularly to make sure everything was going well. I wouldn't consider calling anyone else when we go back.

Fiorella and team organization an… Fiorella and team organization an amazing trip to Italy for my family. We toured across Venice, Florence, Tuscany, Rome, Cinque Terre and Naples. Our itinerary consisted of stopping at major site seeing spots (e.g. Pompeii, Tower of Pisa etc) and visiting off-the-beaten path smaller quaint villages (e.g. San Gimignano, Monterosso etc). The team ensured our travel between destinations was seamless, tickets to events were prearrange so we could skip the long lines and that our visit was filled with memorable moments such as a pasta cooking class, wine tasting etc. Cultural Italy helped us create a once in a lifetime experience that created amazing memories for my family.

Good at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.

Cultural Italy was a great choice Cultural Italy was a great choice. Our agent, Luana, was very knowledgeable, particularly when it came to hotel choices with respect to their location and amenities offered. She arranged for private transfers from airports to hotel and train stations and it made the trip less stressful for us. The negatives on the trip we encountered were mostly unavoidable, i.e., massive crowds of tourists that delayed tours despite the no waiting in lines tickets. My advice would be to arrange for private one-on-one tour guides if you can afford it. Luana also made herself available when needed and was very responsive to my many emails.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.