I would’ve given 5 stars because… I would’ve given 5 stars because everything was as we expected and perfect from our arrival in Italy. The only downside was during the planning phase our travel agent seemed a little disorganized which made the planning part a little frustrating but in the end she nailed it. Truthfully some of the frustration may have been due to cultural communication differences. I would definitely use them again for planning a trip to Italy.

A good understanding of what we wanted Fiorella "listened" to what we wanted with our visit to Florence and Cinque Terre and provided the lodging, guides and drivers that all worked really well with our ideas. We had no problems with language, and all the arrangements - lodging, guides, drivers, train tickets - they made for us were without problems. We were provided with thorough instructions. I don't hesitate at all in recommending Cultural Italy.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.

Fantastic travel organizer They have organized several trips for us. Every time they have done excellent work. Everything was perfect. Their transports are the best, most comfortable, always on time. We have experienced the best guides that they had provided. Very flexible during planning - always available by phone or emails.

Cultural Italy was a great choice Cultural Italy was a great choice. Our agent, Luana, was very knowledgeable, particularly when it came to hotel choices with respect to their location and amenities offered. She arranged for private transfers from airports to hotel and train stations and it made the trip less stressful for us. The negatives on the trip we encountered were mostly unavoidable, i.e., massive crowds of tourists that delayed tours despite the no waiting in lines tickets. My advice would be to arrange for private one-on-one tour guides if you can afford it. Luana also made herself available when needed and was very responsive to my many emails.