Ishrat
GBFantastic travel organizer They have organized several trips for us. Every time they have done excellent work. Everything was perfect. Their transports are the best, most comfortable, always on time. We have experienced the best guides that they had provided. Very flexible during planning - always available by phone or emails.
Mary Negro
GBThis was a trip of a lifetime- thank you! This was a trip of a lifetime and with the help of Emanuela we were given nothing short of white glove service. Emanuela booked tours and guides to suit our interests and schedule, with guides who were personable and knowledgeable. They provided insight and in-depth knowledge of each area we visited. Transfers were punctual and cordial. We especially enjoyed our trip to Murano/Burano as well as the boat ride to Capri. Our hotel accommodations were fabulous with breakfasts that were second to none. We have posted photos of our trip and have already given recommendations for Cultural Italy to our envious friends.
Valued customer
GBCultural Italy was a great choice Cultural Italy was a great choice. Our agent, Luana, was very knowledgeable, particularly when it came to hotel choices with respect to their location and amenities offered. She arranged for private transfers from airports to hotel and train stations and it made the trip less stressful for us. The negatives on the trip we encountered were mostly unavoidable, i.e., massive crowds of tourists that delayed tours despite the no waiting in lines tickets. My advice would be to arrange for private one-on-one tour guides if you can afford it. Luana also made herself available when needed and was very responsive to my many emails.
Consumer
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.
Rajib
CZGood at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.