DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.

Fiorella and team organization an… Fiorella and team organization an amazing trip to Italy for my family. We toured across Venice, Florence, Tuscany, Rome, Cinque Terre and Naples. Our itinerary consisted of stopping at major site seeing spots (e.g. Pompeii, Tower of Pisa etc) and visiting off-the-beaten path smaller quaint villages (e.g. San Gimignano, Monterosso etc). The team ensured our travel between destinations was seamless, tickets to events were prearrange so we could skip the long lines and that our visit was filled with memorable moments such as a pasta cooking class, wine tasting etc. Cultural Italy helped us create a once in a lifetime experience that created amazing memories for my family.

A good understanding of what we wanted Fiorella "listened" to what we wanted with our visit to Florence and Cinque Terre and provided the lodging, guides and drivers that all worked really well with our ideas. We had no problems with language, and all the arrangements - lodging, guides, drivers, train tickets - they made for us were without problems. We were provided with thorough instructions. I don't hesitate at all in recommending Cultural Italy.

DO NOT USE I am trying to cancel a trip to Italy since we can not even fly to Italy due to the ban for Coronavirus. The response from agent is that some hotels have NO REFUND. Was told they need money now because of everything going on! This is the worst excuse ever! NO one can travel. This should be automatic refund.

My trip was arranged through Cultural… My trip was arranged through Cultural Italy this past September. They scheduled our hotels, they took our ideas regarding tours and scheduled fabulous tours for us, and arranged all our transportation through out Italy. I have recommended them to my friends and will use them again. All tour guides were exceptional.