Consumer
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.
Melanie
GBAn unforgettable trip! My friend and I decided to do a girl’s trip to Italy and started to do some research online. After answering a few questions and briefly describing what we were looking to do, we were contacted by our travel designer Martina. After one or two quick email exchanges she came back to us with a draft itinerary. We had one change...add another day!! She did a fantastic job planning out our itinerary. The hotels and location were perfect as were the balance of the days and activities. We hiked the Cinque Terre, had a private wine tasting and took a cooking class which were all awesome! Our trip was amazing, we cannot say enough about how wonderful everything was!
Mary Negro
GBThis was a trip of a lifetime- thank you! This was a trip of a lifetime and with the help of Emanuela we were given nothing short of white glove service. Emanuela booked tours and guides to suit our interests and schedule, with guides who were personable and knowledgeable. They provided insight and in-depth knowledge of each area we visited. Transfers were punctual and cordial. We especially enjoyed our trip to Murano/Burano as well as the boat ride to Capri. Our hotel accommodations were fabulous with breakfasts that were second to none. We have posted photos of our trip and have already given recommendations for Cultural Italy to our envious friends.
Rajib
CZGood at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.
Jeanne
GBI was very happy with Roberta from… I was very happy with Roberta from Cultural Italy who helped us have a seemless and fabulous Italy vacation with my family. She arranged all of our tours, transfers and train tickets. I took care of our accommodations, hence the 4 stars, but I have, and will, recommend this company to anyone looking to arrange their Italy vacation.