DO NOT USE I am trying to cancel a trip to Italy since we can not even fly to Italy due to the ban for Coronavirus. The response from agent is that some hotels have NO REFUND. Was told they need money now because of everything going on! This is the worst excuse ever! NO one can travel. This should be automatic refund.

A good understanding of what we wanted Fiorella "listened" to what we wanted with our visit to Florence and Cinque Terre and provided the lodging, guides and drivers that all worked really well with our ideas. We had no problems with language, and all the arrangements - lodging, guides, drivers, train tickets - they made for us were without problems. We were provided with thorough instructions. I don't hesitate at all in recommending Cultural Italy.

Good at following instructions I had an excellent, memorable trip. I provided the agency with my travel requirements and they faithfully implemented them. At one place I asked them to make hotel arrangements. They chose a nice place where one had to also eat breakfast and dinner greatly limiting our meal choices. I did not like this at all. The lesson I had learned is that I need to do my research thoroughly and give it to them. Best not to rely on them if you have very particular expectations and needs. Overall, I was satisfied. They also need to improve their payment by credit card arrangements which was cumbersome.

Ashleih put together a fantastic trip… Ashleih put together a fantastic trip for us. We couldn't have asked for a better experience with every detail laid out perfectly. The small group excursions and walking tours were a great way to have a personal feel while meeting new people and making new friends We especially enjoyed the Bites of Rome food tour in Trastevere, had a blast at the inTavola cooking class in Florence, had more fun on the Tuscany day trip to San Gimignano and Siena and loved our day hiking in Cinque Terre. Working with Ashleih was a pleasure and we've spread the word to friends who are planning trips to Italy. And thanks again for letting the hotels know this was our anniversary trip. Being greeted with wine and Prosecco was extra special.

My trip was arranged through Cultural… My trip was arranged through Cultural Italy this past September. They scheduled our hotels, they took our ideas regarding tours and scheduled fabulous tours for us, and arranged all our transportation through out Italy. I have recommended them to my friends and will use them again. All tour guides were exceptional.