Juanita
GBI would’ve given 5 stars because… I would’ve given 5 stars because everything was as we expected and perfect from our arrival in Italy. The only downside was during the planning phase our travel agent seemed a little disorganized which made the planning part a little frustrating but in the end she nailed it. Truthfully some of the frustration may have been due to cultural communication differences. I would definitely use them again for planning a trip to Italy.
Daniel
GBCustomized tour of Italy Roberta was an excellent agent. She helped plan 14 days in Italy for our family tour group of 18 persons - excursions were planned for each day. All coordination was spot on as planned and described. The selected tour guides and coach drivers ranged from good to excellent - most were excellent. I will single out one particular driver who went above and beyond. For family history reasons we scheduled a day trip from Bologna to Cento. Nothing was easy and there was very little tourism infrastructure. Our driver whom I knew only as Massimo spoke some English and he became our interpreter, tour guide and advocate so that we could see all the family landmarks. With Massimo’s help,!that day was as special as we’d hoped it would be. Accommodations were typically good. The booking was not very transparent so I cannot claim the accommodations were worth what we paid. On a few occasions the preselected rooms were not available when we arrived, in these cases the hotel management would upgrade us.
carol
GBMy trip was arranged through Cultural… My trip was arranged through Cultural Italy this past September. They scheduled our hotels, they took our ideas regarding tours and scheduled fabulous tours for us, and arranged all our transportation through out Italy. I have recommended them to my friends and will use them again. All tour guides were exceptional.
Barbara
GBWe have used Cultural Italy guides on… We have used Cultural Italy guides on two separate vacations. The guides we had were better than excellent - with the exception of a gentleman guide we had for our Milan tour. He seemed as he though wanted to be ANYWHERE but where he was - with us! I would highly recommend your company to others. The one on one tours are absolutely the way to go. Florence, Pompeii, Venice are three of the several tours we've taken that will be remembered always!
Homer Hoe
GBLoved the custom itinerary We cannot be more pleased with our 16-day tour arranged by Pia Accardo of Cultural Italy. Through several phone calls Pia learned what we like and dislike, the things we wanted to see and do, our physical limitations, and the budget we had for hotels, etc. The private tours, guides, and drivers that she lined up were delightful, very knowledgeable, and friendly. Pia is an expert on Italy and she takes great care in designing an itinerary to fit your needs. You will not be disappointed in working with her.