Daniel
GBCustomized tour of Italy Roberta was an excellent agent. She helped plan 14 days in Italy for our family tour group of 18 persons - excursions were planned for each day. All coordination was spot on as planned and described. The selected tour guides and coach drivers ranged from good to excellent - most were excellent. I will single out one particular driver who went above and beyond. For family history reasons we scheduled a day trip from Bologna to Cento. Nothing was easy and there was very little tourism infrastructure. Our driver whom I knew only as Massimo spoke some English and he became our interpreter, tour guide and advocate so that we could see all the family landmarks. With Massimo’s help,!that day was as special as we’d hoped it would be. Accommodations were typically good. The booking was not very transparent so I cannot claim the accommodations were worth what we paid. On a few occasions the preselected rooms were not available when we arrived, in these cases the hotel management would upgrade us.
Jeanne
GBI was very happy with Roberta from… I was very happy with Roberta from Cultural Italy who helped us have a seemless and fabulous Italy vacation with my family. She arranged all of our tours, transfers and train tickets. I took care of our accommodations, hence the 4 stars, but I have, and will, recommend this company to anyone looking to arrange their Italy vacation.
Valued customer
GBCultural Italy was a great choice Cultural Italy was a great choice. Our agent, Luana, was very knowledgeable, particularly when it came to hotel choices with respect to their location and amenities offered. She arranged for private transfers from airports to hotel and train stations and it made the trip less stressful for us. The negatives on the trip we encountered were mostly unavoidable, i.e., massive crowds of tourists that delayed tours despite the no waiting in lines tickets. My advice would be to arrange for private one-on-one tour guides if you can afford it. Luana also made herself available when needed and was very responsive to my many emails.
Jay & Debbie C
GBAshleih put together a fantastic trip… Ashleih put together a fantastic trip for us. We couldn't have asked for a better experience with every detail laid out perfectly. The small group excursions and walking tours were a great way to have a personal feel while meeting new people and making new friends We especially enjoyed the Bites of Rome food tour in Trastevere, had a blast at the inTavola cooking class in Florence, had more fun on the Tuscany day trip to San Gimignano and Siena and loved our day hiking in Cinque Terre. Working with Ashleih was a pleasure and we've spread the word to friends who are planning trips to Italy. And thanks again for letting the hotels know this was our anniversary trip. Being greeted with wine and Prosecco was extra special.
Consumer
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! They could not deliver on the trip we booked because Italy is closed to USA. We can not go there. We wanted to still go on our trip but not possible. They REFUSED TO REFUND us our deposit. This is the worst travel agent ever.