Daniel
USCustomized tour of Italy Roberta was an excellent agent. She helped plan 14 days in Italy for our family tour group of 18 persons - excursions were planned for each day. All coordination was spot on as planned and described. The selected tour guides and coach drivers ranged from good to excellent - most were excellent. I will single out one particular driver who went above and beyond. For family history reasons we scheduled a day trip from Bologna to Cento. Nothing was easy and there was very little tourism infrastructure. Our driver whom I knew only as Massimo spoke some English and he became our interpreter, tour guide and advocate so that we could see all the family landmarks. With Massimo’s help,!that day was as special as we’d hoped it would be. Accommodations were typically good. The booking was not very transparent so I cannot claim the accommodations were worth what we paid. On a few occasions the preselected rooms were not available when we arrived, in these cases the hotel management would upgrade us.
Valued customer
USCultural Italy was a great choice Cultural Italy was a great choice. Our agent, Luana, was very knowledgeable, particularly when it came to hotel choices with respect to their location and amenities offered. She arranged for private transfers from airports to hotel and train stations and it made the trip less stressful for us. The negatives on the trip we encountered were mostly unavoidable, i.e., massive crowds of tourists that delayed tours despite the no waiting in lines tickets. My advice would be to arrange for private one-on-one tour guides if you can afford it. Luana also made herself available when needed and was very responsive to my many emails.
Rita
USCultural Italy made my dream come true Cultural Italy made my dream come true! Everything my daughter and I wished for, CI made happen. The cooking classes were amazing - such wonderful teachers and interesting locations. Everything was taken care of and we did not experience one moment of disappointment the entire trip. Cannot say enough good things!
Juanita
USI would’ve given 5 stars because… I would’ve given 5 stars because everything was as we expected and perfect from our arrival in Italy. The only downside was during the planning phase our travel agent seemed a little disorganized which made the planning part a little frustrating but in the end she nailed it. Truthfully some of the frustration may have been due to cultural communication differences. I would definitely use them again for planning a trip to Italy.
Melanie
USAn unforgettable trip! My friend and I decided to do a girl’s trip to Italy and started to do some research online. After answering a few questions and briefly describing what we were looking to do, we were contacted by our travel designer Martina. After one or two quick email exchanges she came back to us with a draft itinerary. We had one change...add another day!! She did a fantastic job planning out our itinerary. The hotels and location were perfect as were the balance of the days and activities. We hiked the Cinque Terre, had a private wine tasting and took a cooking class which were all awesome! Our trip was amazing, we cannot say enough about how wonderful everything was!