Mohammad Mabood
USExcellent very good service good price… Excellent very good service good price and very helpful brother sheryaar evrytime call me ask me everything ok Allah bless him
Bell
USTerrible experience for Hajj travel Additional info: this is written on behalf of my father. This entire experience was taking place over WhatsApp. We were never given a reference number and only communicated over phone and text. No emails either. Terrible experience for Hajj travel. This company will quickly take your money for Hajj, but will not respond to your calls, emails, texts, etc. My family feels scammed. We sent $6,000 as a deposit for travel to Hajj. Now they are saying we should be going through Nusuk Hajj application and do the whole process ourselves. They repeatedly told us not to use Nusuk ourselves, but when the packages were available, they told us we should quickly go through Nusuk. The website it crashing and full and everyone already put through their eWallets for Hajj, but now we are behind. Even though we made contact in February to be ahead! What are we paying these people for? I am still waiting for a refund of the money we sent and even a response. Completely unprofessional and scammy. The experience for Umrah was great, but this place will not follow through or give you respect for Hajj.
Ibrahim
USOutstanding experience Outstanding experience! Al Madinah Travels made my mum and sister's Umrah trip from the USA seamless and stress-free. From the outset, they provided thorough assistance with visas, insurance, and essential documents well ahead of the travel date. Despite a few hotel changes, Ashir kept us informed every step of the way, ensuring we stayed in prime 5-star hotels overlooking the Kabba. With their exceptional service and dedication, I'll undoubtedly be choosing Al Madinah Travels for all our future religious journeys. Thank you, Ashir, for your unwavering support and professionalism!
Saif Al habashneh
USExcellent service! Started the booking journey about 3 month prior to my mum and sister trip. Both my mum and sister had international passports, however AI Madinah Travels assured me they could travels from the USA. Provided insurance, via and all essential documents well ahead of travel. The hotels did change twice however, Ashir always sent hotels and alright in front of the Kabba with a beautiful view. Overall I will be booking all my parents and family members Umrah and Hajj trips through AI Madinah Travels inn-shaa-Allah. Ashir was extremely helpful and detailed and I will continue to use him!! Thank you
Sajid
USI had a great experience with AI… I had a great experience with AI Madinah travels. Ashir was our travel agent who helped us book our tickets, hotels and commute. Our hotels were 5- stars as promised and were just a few minutes of walking distance from Al Haram and Masjid e Nabwi. I am really glad we decided to go with them for our bookings.