Email bombardment I was checking a flight and I was asked from Alonzo for my email and phone number. I didn’t give it to them as I just wanted to check something on my own and after an appalling experience with Expedia I book only through the airlines directly. In addition, I wasn’t in a rush to book anything. I disconnected from their page in a couple of minutes and despite not having given them my contacts, they day after they started bombarding me with emails: I got two copies of the quote and two copies of an email asking to confirm if I got the quote. The silver lining is that at least I know how aggressive they are without having to buy anything from them, so I’ll carefully avoid this company

Shopping 4 Stars, Customer Service 0 Star The shopping experience, including flight options and pricing, were satisfactory. However, a portion of my itinerary was cancelled by the airline so I requested a refund. It's taken over 80 Business Days and Ovago still can't provide a refund, nor can they even provide proof that they're working with the airline to get my refund. The communication has been spotty, inconsistent, and without any useful information other than "it's airline's fault". It's not worth the 'cheap' fare if I don't have peace-of-mind that Ovago will take care of customers if something happens.

Looked for airline tickets at a good price I went on to the site to look for the best deal on an airline ticket. I was connected to Arthur who is one of the travel agents through the chat on the site. He was able to save me an additional $300 on my roundtrip using some discount code. If you are looking for the best deals at the lowest prices I recommend using Ovago and chat with Arthur.

Chantal Chantal, my very helpful agent was with me every step of the way - she was and us wonderful

don't do it! not worth it! This company sells a flexible ticket option for $135, but they make it incredibly difficult to actually change your ticket. And they try to charge you penalty fees that per their terms, you don't owe. It's very hard to get a reply from their customer service in a timely manner. Just not worth it.