Amari went above and beyond!! Amari went above and beyond to assist me find the perfect tickets. I highly recommend this website and specifically Amari!!

Cara was polite and efficient Cara was polite and efficient. She listened to what I wanted and made it happen. And even when I thought we'd found the best option, Cara contacted me later with a better one!

Shopping 4 Stars, Customer Service 0 Star The shopping experience, including flight options and pricing, were satisfactory. However, a portion of my itinerary was cancelled by the airline so I requested a refund. It's taken over 80 Business Days and Ovago still can't provide a refund, nor can they even provide proof that they're working with the airline to get my refund. The communication has been spotty, inconsistent, and without any useful information other than "it's airline's fault". It's not worth the 'cheap' fare if I don't have peace-of-mind that Ovago will take care of customers if something happens.

don't do it! not worth it! This company sells a flexible ticket option for $135, but they make it incredibly difficult to actually change your ticket. And they try to charge you penalty fees that per their terms, you don't owe. It's very hard to get a reply from their customer service in a timely manner. Just not worth it.

Josie is the best travel agent I have… Josie is the best travel agent I have ever encountered over my 20+ years on-line travel booking experience. She is very patient to answer all my questions and offers the cheapest flight ticket with a great airline. I really appreciate her help and will definitely come back to OVAGO for my next trip.