Lindsey Osborne
GBAlthough your service was fine Although your service was fine. It would be useful to know all the extras or where to find them, associated with car hire, had we taken these 'extras' out would have doubled the cost. The car we booked was smaller than the car we got which meant that it cost more. The car did not have a spare tyre only the sealant which when used wrecks the tyre so again costing more money. Whilst I appreciate as a 3rd party booking site you have no control on these points, I feel they need highlighting when looking to book a car as it can make a huge difference to the cost of hiring.
Sue Edwards Cornick
GBHassle free, instant confirmation. Fully trust Autorentals "A bit nervous going through a third party as you quoted such low prices compared to the actual company rates, but it was the best thing we did. when we arrived to pick up our SUV we were told to pick which ever model we wanted. It was hassle free and instant confirmation. Would definitely use Autorentals everytime.
Ray
AUImpressed Here is the comment you left on our survey: "Been great Only thing moan about not the rentals that’s great Was having an electric car and charging stations prefer old way But will rent again in 2024 on my next visit Excellent service Thanks Ray Tudor"
Joe
GB"Everything went well." "Everything went well." The price paid was significantly lower than the brand website.
Mr Brayley
GBInsurance4carhire policy rejected in Vancouver car rental office. On arrival in Vancouver at the start of a 5 week car hire rental we were told that our AIG 'Insurance4carhire' was not recognised by by Ace Rental, our car hire company. We were therefore obliged to take their insurance wihich was a significant amount as the hire was over 5 weeks. So we contacted Autorentals some time later and asked for clarification so that we could take up the matter with AIG when returning to England. Chris at Autorentals took up and resolved the issue which resulted with us being issued a full refund Thank you and well done Autorentals.