Booked a rental for our holiday in Orlando and was the victim of a less than honest Rental Agent Booked a rental for our holiday in Orlando. Very good price. The Rental company whom we got the car from charged us extra and it turned out we were the victims of fraud, the agent at the rental charged us for things we didn’t ask for or need. We contacted AutoRentals after returning home and Chris from AutoRentals sorted the whole thing out form us gaining us a full refund of all overcharged monies. Excellent service and customer care. Not their fault certain rental agents are not to honest.

Always seem to have the lowest prices I regularly fly to US/Canada and have always used AutoRentals.com for car rental. They always seem to have the lowest prices. The website gives you the charges in the local currency and in GBP. I have never paid upfront allowing you to cancel without any penalty up to the day of rental. The conformation received is the actual price you pay in local currency. They represent a large range of rental companies with a wide choice of vehicle types. However in cases for North America, the rates are only for the rental and generally does not include any vehicle insurance, CDW or excess. For that reason the rates remain low. So the renter must provide their own insurance or take out the Rental companies own insurance per day which then inflates the final price. My suggestion for the renter is to purchase an annual rental excess insurance from the UK. They are not expensive and that will avoid having to take out expensive car rental insurance with the rental agency. Take two copies of the policy document showing the name of the Insurance company, insured name, policy number, coverage amounts and any excess. Many insurance companies also include CDW insurance for US and Canada. Hand one copy of the policy to the rental agency to keep with the rental agreement. In case of damage to the vehicle, you do have to pay upfront and then claim back from the insurance and will involve lots of paperwork. I have had to make a claim once, but for me I will most probably continue to use Autorentals.com

a great site for savings The site is helpful easy to navigate and I find a deal on rental often.

"It was good service" "It was good service, everything was served professionally, apart from some information missing during the intorsession. The car was very good, and I had the chance to select what I needed. The lady forgot to tell us how to return the car on a sunday, and she isnsisted scaring us to take insurance. !"

I have been searching for an SUV and I… I have been searching for an SUV and I went through few online sites, I have decided to go with AutoRentals.com I am happy that they are answering all my questions professionally and even guided me to right people to deal with my questions. I appreciate the customer service you folks offering and I am positive I will be taken care till my transaction completes. Thanks again!!