Insurance4carhire policy rejected in Vancouver car rental office. On arrival in Vancouver at the start of a 5 week car hire rental we were told that our AIG 'Insurance4carhire' was not recognised by by Ace Rental, our car hire company. We were therefore obliged to take their insurance wihich was a significant amount as the hire was over 5 weeks. So we contacted Autorentals some time later and asked for clarification so that we could take up the matter with AIG when returning to England. Chris at Autorentals took up and resolved the issue which resulted with us being issued a full refund Thank you and well done Autorentals.

a great site for savings The site is helpful easy to navigate and I find a deal on rental often.

Although your service was fine Although your service was fine. It would be useful to know all the extras or where to find them, associated with car hire, had we taken these 'extras' out would have doubled the cost. The car we booked was smaller than the car we got which meant that it cost more. The car did not have a spare tyre only the sealant which when used wrecks the tyre so again costing more money. Whilst I appreciate as a 3rd party booking site you have no control on these points, I feel they need highlighting when looking to book a car as it can make a huge difference to the cost of hiring.

Best Rental Rate! Rental rate was better than any other I could find. Rental worked out very well. Thank you AutoRentals.com!

THE ABSOLUTE WORST AUTO RENTAL CON-PANY The deceptive practices trying to force you to purchase their insurance. I had my personal insurance card, but the clerk insisted she needed to see my policy. What insurance company requests the policy and who carries their policy. I had to call my insurance company, have them email. The clerk was rude the moment I declines their insurance and made my experience the worst EVER and I've rented vehicles, high end rental agencies and never had these issues. Then I look at the document to see they were about to charge me $1,000 deposit for a regular Camry and when I asked about it, I was told, "if I had purchased their insurance, it would have only been $250. Once again, trying to make you purchase their insurance. HORRIBLE and I'll be writing reviews to every outlet. I've already completed the BBB. Every Customer in the building was complaining about the how horrible Economy was. They have they right name, E-CON