Car hire AutoRentals and U-SAVE… Car hire AutoRentals and U-SAVE Invoiced me £247.79, knew I was in trouble when taken late in the day miles from Liberia airport. The vehicle was a disgrace and I let U-SAVE know what I felt, it got very angry, drove away parting with having to pay over $3500, fortunately I got $2500 only after very angry scenes at U-SAVE depot. I have had taken by Mastercard £460.01. I have complained to Mastercard and AutoRentals and surprise surprise got absolutely no where, AutoRentals and U-SAVE Costa Rice are a disgrace, the public have a right to be protected.

Insurance4carhire policy rejected in Vancouver car rental office. On arrival in Vancouver at the start of a 5 week car hire rental we were told that our AIG 'Insurance4carhire' was not recognised by by Ace Rental, our car hire company. We were therefore obliged to take their insurance wihich was a significant amount as the hire was over 5 weeks. So we contacted Autorentals some time later and asked for clarification so that we could take up the matter with AIG when returning to England. Chris at Autorentals took up and resolved the issue which resulted with us being issued a full refund Thank you and well done Autorentals.

"Everything went well." "Everything went well." The price paid was significantly lower than the brand website.

AutoRentals provided a PERFECT… AutoRentals provided a PERFECT experience for me and my family. The agent Myron at SEATAC offered us an upgrade that was surprisingly affordable. We received a perfect mini van that made travel for my grandson (6) my two sisters and my mother (89) a comfortable travel on our visit to Washington state. I am hooked to AutoRental for any future car/ minivan rental needs. If you try them you will be hooked too! Affordable, Seamlessly easy, Conveniently located and Personable Staff. Thank You AutoRentals. I will be Back!

Although your service was fine Although your service was fine. It would be useful to know all the extras or where to find them, associated with car hire, had we taken these 'extras' out would have doubled the cost. The car we booked was smaller than the car we got which meant that it cost more. The car did not have a spare tyre only the sealant which when used wrecks the tyre so again costing more money. Whilst I appreciate as a 3rd party booking site you have no control on these points, I feel they need highlighting when looking to book a car as it can make a huge difference to the cost of hiring.