Lindsey Osborne
GBAlthough your service was fine Although your service was fine. It would be useful to know all the extras or where to find them, associated with car hire, had we taken these 'extras' out would have doubled the cost. The car we booked was smaller than the car we got which meant that it cost more. The car did not have a spare tyre only the sealant which when used wrecks the tyre so again costing more money. Whilst I appreciate as a 3rd party booking site you have no control on these points, I feel they need highlighting when looking to book a car as it can make a huge difference to the cost of hiring.
Aldalz
GBBooked a rental for our holiday in Orlando and was the victim of a less than honest Rental Agent Booked a rental for our holiday in Orlando. Very good price. The Rental company whom we got the car from charged us extra and it turned out we were the victims of fraud, the agent at the rental charged us for things we didn’t ask for or need. We contacted AutoRentals after returning home and Chris from AutoRentals sorted the whole thing out form us gaining us a full refund of all overcharged monies. Excellent service and customer care. Not their fault certain rental agents are not to honest.
Linda Moore
GBProblem solver - yes!!! Recently, there was an issue with Easirent, a company that AutoRentals booked for me. When I informed them of some extraneous charges, Chris, a dedicated customer service agent, went to work, dealing with Easirent for me! I am currently expecting a refund, thanks to AutoRentals, who stood behind their customer service promise. It’s not often that I find such a company - I recommend them to one and all!!!
chad hamilton
IEBooked a hire car in Dublin Ireland… Booked a hire car in Dublin Ireland through autorentals.com, they used herzt ireland. Autorentals booked the car hire without basic insurance so i had to pay 107 euro for 4 days, what a scam to keep their prices down. AVOID AVOID AVOID
Steve Kendall
GBCar hire AutoRentals and U-SAVE… Car hire AutoRentals and U-SAVE Invoiced me £247.79, knew I was in trouble when taken late in the day miles from Liberia airport. The vehicle was a disgrace and I let U-SAVE know what I felt, it got very angry, drove away parting with having to pay over $3500, fortunately I got $2500 only after very angry scenes at U-SAVE depot. I have had taken by Mastercard £460.01. I have complained to Mastercard and AutoRentals and surprise surprise got absolutely no where, AutoRentals and U-SAVE Costa Rice are a disgrace, the public have a right to be protected.