Steve Kendall
GBCar hire AutoRentals and U-SAVE… Car hire AutoRentals and U-SAVE Invoiced me £247.79, knew I was in trouble when taken late in the day miles from Liberia airport. The vehicle was a disgrace and I let U-SAVE know what I felt, it got very angry, drove away parting with having to pay over $3500, fortunately I got $2500 only after very angry scenes at U-SAVE depot. I have had taken by Mastercard £460.01. I have complained to Mastercard and AutoRentals and surprise surprise got absolutely no where, AutoRentals and U-SAVE Costa Rice are a disgrace, the public have a right to be protected.
Aldalz
GBBooked a rental for our holiday in Orlando and was the victim of a less than honest Rental Agent Booked a rental for our holiday in Orlando. Very good price. The Rental company whom we got the car from charged us extra and it turned out we were the victims of fraud, the agent at the rental charged us for things we didn’t ask for or need. We contacted AutoRentals after returning home and Chris from AutoRentals sorted the whole thing out form us gaining us a full refund of all overcharged monies. Excellent service and customer care. Not their fault certain rental agents are not to honest.
Mr Brayley
GBInsurance4carhire policy rejected in Vancouver car rental office. On arrival in Vancouver at the start of a 5 week car hire rental we were told that our AIG 'Insurance4carhire' was not recognised by by Ace Rental, our car hire company. We were therefore obliged to take their insurance wihich was a significant amount as the hire was over 5 weeks. So we contacted Autorentals some time later and asked for clarification so that we could take up the matter with AIG when returning to England. Chris at Autorentals took up and resolved the issue which resulted with us being issued a full refund Thank you and well done Autorentals.
Sanwal Sarraf
GBAutorentals is a scammer This company has worst car rental companies on their site like Rent a Car 4less. Also there is no way to contact Autorentals when the rental car company booked through their site scams you and you are helpless. We had such an experience with Rent a Car 4Less. Stay away from their website, their rents are cheaper because they use scammers who would increase your rental cost with absurd charges.
PASTOR WILLIE D
GBTHE ABSOLUTE WORST AUTO RENTAL CON-PANY The deceptive practices trying to force you to purchase their insurance. I had my personal insurance card, but the clerk insisted she needed to see my policy. What insurance company requests the policy and who carries their policy. I had to call my insurance company, have them email. The clerk was rude the moment I declines their insurance and made my experience the worst EVER and I've rented vehicles, high end rental agencies and never had these issues. Then I look at the document to see they were about to charge me $1,000 deposit for a regular Camry and when I asked about it, I was told, "if I had purchased their insurance, it would have only been $250. Once again, trying to make you purchase their insurance. HORRIBLE and I'll be writing reviews to every outlet. I've already completed the BBB. Every Customer in the building was complaining about the how horrible Economy was. They have they right name, E-CON