Gaëlle Pierre
GBBest Travel Gem! I am so glad I found this company when planning my trip to Barcelona and Portugal. Triptile took care of the flight from Barcelona to Lisbon, all transfers (we visited multiple cities in Portugal), hotels, and activities, including a day trip that I added that was not one of their activities (they made all of the arrangements anyway). All of the guides were nice and knowledgeable. We were a group of seven from the US and all of the transfer vehicles were able to accommodate us. The vehicles and drivers were nice. The hotels were awesome with breakfast included! The support team was excellent. They responded to questions and requests quickly and effectively. When I needed assistance during the trip, I was able to find someone quickly and they knew me and my itinerary by my phone number. They kept me updated via call, email, and text of any changes and updates, which I liked. I can't say enough great things about this company. We are definitely using them again!!
Deepesh
GBOur vacation in Italy was absolutely… Our vacation in Italy was absolutely fantastic! The hotels were top-notch, especially in Rome and Florence. Our guides were incredibly knowledgeable. Every aspect of our trip was smoothly coordinated. Truly amazing vacation!
Melissa
GBI haven't booked a trip with this… I haven't booked a trip with this company but I spent waaaaaaay to much time planning several trips that I hope to take once we are able to travel safely again.
Jen Nootz
GBThe best first trip across the pond! This experience was more than I could ask for. It was our first ever trip outside the U.S and the booking process was so easy! I love the way the site is set up to allow you full control of selecting your hotels, transfers, and experiences. It's so user friendly and all the small details were there to find and any questions I had outside of that the agents quickly responded via the message chats. After everything was booked, the team was there to answer any additional questions, make additional arrangements and kept us in the loop about any changes. They were quick to respond and so very friendly and helpful. They were even able to arrange a transfer to one of our destinations not listed. Our trip to Ireland was 11 days of pure relaxation and excitement. Our drivers were so friendly and knowledgeable, arrived on time and just made the whole trip worry free. We had zero issues as everything was seamlessly arranged. We will definitely be using triptile/ (Firebird tours) again and again for our next trips.
Wolter C
GBThe tour builder is one of the most… The tour builder is one of the most visually interesting platforms I've used for trip planning. Feels like there should be less steps to plan the program though. But very powerful platform.