Blair Goering
USExperience Was VERY Good Experience was VERY good. Interface seemed to be a bit challenging at times but once understood was relatively easy to use. And in the end the places we booked (that were presented to us) turned out to be what we expected. The only issue we had, and I think we'd have less issue/anxiety in the future if we did a similar itinerary logistically, is the explanation on some of the train tickets and schedules as well as the private transfers. Finally, it would be nice if you could book flights through Triptile but absolutely will not be a deterrent next time we use it.
Gaëlle Pierre
USBest Travel Gem! I am so glad I found this company when planning my trip to Barcelona and Portugal. Triptile took care of the flight from Barcelona to Lisbon, all transfers (we visited multiple cities in Portugal), hotels, and activities, including a day trip that I added that was not one of their activities (they made all of the arrangements anyway). All of the guides were nice and knowledgeable. We were a group of seven from the US and all of the transfer vehicles were able to accommodate us. The vehicles and drivers were nice. The hotels were awesome with breakfast included! The support team was excellent. They responded to questions and requests quickly and effectively. When I needed assistance during the trip, I was able to find someone quickly and they knew me and my itinerary by my phone number. They kept me updated via call, email, and text of any changes and updates, which I liked. I can't say enough great things about this company. We are definitely using them again!!
TRACY S
USI used this site to book a trip to Denmark and Norway. I used this site to book a trip to Copenhagen and Norway through to Dublin. The hotels, experiences, and modes of transportation they suggested were top-rate. They were responsive to my inquiries and able to make adjustments quickly. They made my first, solo transatlantic trip from the US smooth and without stress. The 4-stars is simply because I cannot figure out how to change the order of cities without deleting what is already selected and then possibly losing experiences. However, this feature will not affect my future use as I am currently building several more trips.
Jen Nootz
USThe best first trip across the pond! This experience was more than I could ask for. It was our first ever trip outside the U.S and the booking process was so easy! I love the way the site is set up to allow you full control of selecting your hotels, transfers, and experiences. It's so user friendly and all the small details were there to find and any questions I had outside of that the agents quickly responded via the message chats. After everything was booked, the team was there to answer any additional questions, make additional arrangements and kept us in the loop about any changes. They were quick to respond and so very friendly and helpful. They were even able to arrange a transfer to one of our destinations not listed. Our trip to Ireland was 11 days of pure relaxation and excitement. Our drivers were so friendly and knowledgeable, arrived on time and just made the whole trip worry free. We had zero issues as everything was seamlessly arranged. We will definitely be using triptile/ (Firebird tours) again and again for our next trips.
manderveen
USLooking forward to using this tool on… Looking forward to using this tool on our trip to Europe. Finally a tool that brings all trip plans together in a logical way.