Allan Kelly
GBEmbarking on an Italian getaway with… Embarking on an Italian getaway with Triptile was a remarkable experience. We started planning ourselves, but then Julia from their team stepped in and really helped us improve our itinerary. The seamless organization of our travels, including top-notch hotels and punctual transfers, made our trip effortlessly enjoyable. App with all docs and schedules was very helpful as well. Thank you once again!
Jen Nootz
GBThe best first trip across the pond! This experience was more than I could ask for. It was our first ever trip outside the U.S and the booking process was so easy! I love the way the site is set up to allow you full control of selecting your hotels, transfers, and experiences. It's so user friendly and all the small details were there to find and any questions I had outside of that the agents quickly responded via the message chats. After everything was booked, the team was there to answer any additional questions, make additional arrangements and kept us in the loop about any changes. They were quick to respond and so very friendly and helpful. They were even able to arrange a transfer to one of our destinations not listed. Our trip to Ireland was 11 days of pure relaxation and excitement. Our drivers were so friendly and knowledgeable, arrived on time and just made the whole trip worry free. We had zero issues as everything was seamlessly arranged. We will definitely be using triptile/ (Firebird tours) again and again for our next trips.
Gaëlle Pierre
GBBest Travel Gem! I am so glad I found this company when planning my trip to Barcelona and Portugal. Triptile took care of the flight from Barcelona to Lisbon, all transfers (we visited multiple cities in Portugal), hotels, and activities, including a day trip that I added that was not one of their activities (they made all of the arrangements anyway). All of the guides were nice and knowledgeable. We were a group of seven from the US and all of the transfer vehicles were able to accommodate us. The vehicles and drivers were nice. The hotels were awesome with breakfast included! The support team was excellent. They responded to questions and requests quickly and effectively. When I needed assistance during the trip, I was able to find someone quickly and they knew me and my itinerary by my phone number. They kept me updated via call, email, and text of any changes and updates, which I liked. I can't say enough great things about this company. We are definitely using them again!!
Blair Goering
GBExperience Was VERY Good Experience was VERY good. Interface seemed to be a bit challenging at times but once understood was relatively easy to use. And in the end the places we booked (that were presented to us) turned out to be what we expected. The only issue we had, and I think we'd have less issue/anxiety in the future if we did a similar itinerary logistically, is the explanation on some of the train tickets and schedules as well as the private transfers. Finally, it would be nice if you could book flights through Triptile but absolutely will not be a deterrent next time we use it.
Jenny Wang
GBOur trip to Italy was a delightful… Our trip to Italy was a delightful experience, with excellent hotels and knowledgeable guides. Coordination was smooth, and their support team was always available within minutes. The only hiccup was initially planning the trip with the tour builder, which was a bit challenging. However, once we got past that, it was a fantastic journey. Highly recommend for the amazing sights and seamless travel experience!