My brother-in-law purchased a ticket to… My brother-in-law purchased a ticket to NC. He actually passed away unexpectedly and they will not refund his ticket to his family. They will also not get back to us. DON'T USE THIS SERVICE. It's terrible to take advantage of a family during such a devasting tragedy.

Great customer service Great customer service. Easy and hassle free booking. Joseph William was very helpful.

This is a total scam company This is a total scam company. Negotiated a $702 airline ticket with their rep and ended up being billed over $1400. And still have not received my airline confirmation code. Stay away from this company at all costs. Will be filing a complaint with the better business bureau also.

First of all i like to thank mr First of all i like to thank mr. Robin to help me out with the issue of my online purchase, he is outstanding, i have 5 star for him but the companys website advertising is not accurate bevause that ticket i purchased in the early was not guarranteed and i did not got any email from them after i made my payment online, i spent hours to get my tickets with differnt schedule and paid higher price, they show you a cheaper price just to gets you in and tell a differnt story,their website do not explain abouh stand by or emergency tickets, bad experience, i will never use them again, very stressful,they need to be specific abouth the online ticket DEAL.. After i purchase they told me it was stand by tickets but did not mention on their website. Thats why i have 2 star for the company. I ALSO READ A SAME STORY HERE!!

Cancellation Reserved a spot on united airlines. I should have checked the reviews first before using this company. I’m giving Erren Brown a 4 star not the company because he helped me cancel the reservation as I realized what it was going on with this company. The reviews are truthful on here. Some people didn’t ever receive an actual flight and they had their money taken with no flight given. Erren helped me cancel the reservation and no charges will be filed on the card. If they are it’ll be disputed but I imagine it won’t happen. I appreciate the willingness for them to help me move past the no cancellations term they have in place.