Clay Walter took care of my tickets and… Clay Walter took care of my tickets and did a good job. However, the personal time kis unnecessary.

Jennifer White was so marvelous Jennifer White was so marvelous. She’s just an amazing customer service person. She explained everything to me well detailed and was patient with me. I’ll recommend her to anyone

My brother-in-law purchased a ticket to… My brother-in-law purchased a ticket to NC. He actually passed away unexpectedly and they will not refund his ticket to his family. They will also not get back to us. DON'T USE THIS SERVICE. It's terrible to take advantage of a family during such a devasting tragedy.

Cancellation Reserved a spot on united airlines. I should have checked the reviews first before using this company. I’m giving Erren Brown a 4 star not the company because he helped me cancel the reservation as I realized what it was going on with this company. The reviews are truthful on here. Some people didn’t ever receive an actual flight and they had their money taken with no flight given. Erren helped me cancel the reservation and no charges will be filed on the card. If they are it’ll be disputed but I imagine it won’t happen. I appreciate the willingness for them to help me move past the no cancellations term they have in place.

This is a total scam company This is a total scam company. Negotiated a $702 airline ticket with their rep and ended up being billed over $1400. And still have not received my airline confirmation code. Stay away from this company at all costs. Will be filing a complaint with the better business bureau also.