Lauren
GBThey always answer the phone/emails and… They always answer the phone/emails and I save money on most flights. I didn't trust them at first because it took longer to get the actual confirmation number (I think they told me that), but several times it just came a little later and all was normal.
Alvin Blades
GBAfter being a long time customer of… After being a long time customer of Neat Scanner desktop. I had been using a PC and I migrated over to iMac and was in need of drivers and software to re-establish my connection. Paul was very help in explaining the progress Neat had came since I last purchased. I ended up purchasing your new product based on his expertise of the product. I only had a live chat and went through about an hour, switching back from the chat to trying to up load the drivers. I wish you had a remote connection. Just for assisting new client migration, which would have help with some of the frustration. First times, are very hard to maneuver.
John F
GBSTAY AWAY FROM THIS SITE! STAY AWAY FROM THIS SITE!! BARGAINAIRTICKET. Flight was cancelled months ago and still cannot get my money back. Terrible/rude/insulting customer service, which is located in India. "Owner" is located in USA (allegedly) and can only be reached by email. "He may be traveling and is unable to respond to your request."
GWEN JOENS
GBVery easy transaction Cheaper than any other place and very easy transaction. I even got a call telling me that when they ran my card they broke the amount into two transactions and to not be alarm that they were only charging what I had agreed to pay. I've never had that before; a personal call! Great customer service.
Aaron Krycki
GBThis outfit is not trustworthy This outfit is not trustworthy. Made a reservation which was cancelled only to have them offer a slightly higher rate for the same flight (declined). Made a second booking for same trip for them to cancel the reservation saying that the airline (American) had cancelled the flights based upon the Beoing AirMax safety issues. Only problem is that I called American and not only are the flight NOT cancelled, they were NOT using those aircraft. IMO, They are either farming the credit card info, or performing a bait and switch scam.