Mike
GBCustom Tahiti went out of business 4… Custom Tahiti went out of business 4 days prior our departure. They cashed our check happily a month before and then canceled all our confirmed reservations 24h before departure to our wedding in Bora Bora. The money they got back from the canceled reservation "blank" . Chances that we see our money are little. The fact how they handled the situation ("the business just simply failed") is unacceptable. They not just "blank", they also destroyed our dream of getting married in Bora Bora. We are going to continue researching this and file as many claims as possible till we see results. Edit: had to change my post because trustpilot will not let me write what really happen with my money. Guess someone at custom tahiti is still reading these post and complaining about facts that actually happen.
Beata
GBFirst time with a travel agency . This was the first time we have gone with a travel company , so I don’t have much comparison . Our experience overall all was good . Good service , good communication. Everything was going as planned . All reservations ( plane , hotel , tour ) was according as talked about . I would recommend their services .
Bonnie
GBCustom Tahiti helped us create the …bucket list dream vacation Custom Tahiti helped us create the vacation of a lifetime for a large family group. They were professional, patient with all of the changes we made and helpful in finding family style accommodations in hotels that deal with couples. I couldn't t ask for anything more than what they did. If there were more then five stars I s give it to them. The price was fair also. Thankyou to Jackie schlumpner and her team.
Jessica Seibert
GBClosed Received this email from them today- We regret to inform you that, effective October 1, Custom Tahiti Travel has suspended its operations. All currently booked trips are canceled. Custom Tahiti Travel will not be able to honor any of the current bookings.
Eric L
GBHighly recommend Custom Tahiti Travel Just got back from our trip to Bora Bora and could not rave about the trip and Custom Tahiti Travel any more. They were so easy to deal with and the trip was so amazing. The things Jackie described were exactly as she said (reservations, pick ups, transfers, connections, etc) and when we had issues (Air France went on strike in Tahiti) they went out of their way to help us. I would highly recommend Custom Tahiti Travel to anyone.