We found Custom Tahiti on wedding wire … We found Custom Tahiti on wedding wire and chose them because they just focus on Tahiti. We worked with Jackie and she did wonderful job planning a custom honeymoon for us. She knew the differences in resorts and which bungalows were the best. She also helped us book some great excursions (recommend Jet Skiing in Bora Bora). We thought about doing this trip ourselves, but decided to book through an agency and we are glad we did. We got everything we wanted at a great price and it allowed us to focus on our wedding.

Custom Tahiti Travel was good Custom Tahiti Travel was a pleasure to book our last-minute honeymoon through. They were very accommodating with payment scheduled and booking. We had a couple hiccups, though. We never received the GoPro promotion prior to leaving, but it was quickly rectified after we returned. Another problem we encountered was a strike in Tahiti with our airline - flight was cancelled (beyond their control), but they did not resolve detour problem for us as other resortee's experienced with their travel agents. We had to get the issue resolved ourselves by visiting the Air France office in Tahiti, something we feel should have been handled by Custom Tahiti. Nonetheless, it was resolved and we got out flight changed and made our connections - just wish they put through more effort like our fellow travelers' agents did.

Custom Tahiti went out of business 4… Custom Tahiti went out of business 4 days prior our departure. They cashed our check happily a month before and then canceled all our confirmed reservations 24h before departure to our wedding in Bora Bora. The money they got back from the canceled reservation "blank" . Chances that we see our money are little. The fact how they handled the situation ("the business just simply failed") is unacceptable. They not just "blank", they also destroyed our dream of getting married in Bora Bora. We are going to continue researching this and file as many claims as possible till we see results. Edit: had to change my post because trustpilot will not let me write what really happen with my money. Guess someone at custom tahiti is still reading these post and complaining about facts that actually happen.

First time with a travel agency . This was the first time we have gone with a travel company , so I don’t have much comparison . Our experience overall all was good . Good service , good communication. Everything was going as planned . All reservations ( plane , hotel , tour ) was according as talked about . I would recommend their services .

Highly recommend Custom Tahiti Travel Just got back from our trip to Bora Bora and could not rave about the trip and Custom Tahiti Travel any more. They were so easy to deal with and the trip was so amazing. The things Jackie described were exactly as she said (reservations, pick ups, transfers, connections, etc) and when we had issues (Air France went on strike in Tahiti) they went out of their way to help us. I would highly recommend Custom Tahiti Travel to anyone.