Honeymoon Perfection Every detail, from airport pickups to in room champagne, was absolutely perfect. Transfers between islands have been seamless. The additional tours suggested have been beyond incredible and worth every penny. Our agent was fantastic to work with and always quick to respond despite time zone differences. I would not hesitate to use this company again!

Jackie and Custom Tahiti are second to none!!! Jackie was very knowledgeable and very in tune to our expectations for our trip. We had inquired with a few different travel companies but quickly felt most comfortable with Custom Tahiti. We felt that Jackie was putting forth the same effort as if she were the traveler. She put us in touch with our wedding planner, photographer, tour guides, restaurant reservations. You name it she took care of it. And when Jackie wasn't available Tom stepped right in. Travel documents were delivered in advance not to fret and people to meet us on the ground were outstanding.

Operations suspended without reason and no refunds being issued Operations suspended. Payments accepted and no refunds issued through travel agency or law office. Dreams crushed, two years of planning, trust instilled in the company, no explanations, no response to where the money is. The company apologizes, but has not proposed a resolution.

First time with a travel agency . This was the first time we have gone with a travel company , so I don’t have much comparison . Our experience overall all was good . Good service , good communication. Everything was going as planned . All reservations ( plane , hotel , tour ) was according as talked about . I would recommend their services .

Standard experience In the end, everything turned out great! Was nice to have all of our hotels, breakfasts, transfers and inter-island flights all sorted and organised for us - we had an amazing holiday! We did plan our holiday in advance (as it was for our wedding!) and it would have been nice if the travel agent was more helpful with the others who were in our party. We gave them our agents name, who had said he could help organise their travel as well, and everyone decided to go with someone else/another agency as he was not helpful at all, didn't respond to emails etc. Strange as it would have made them more money... apart from that, dealing with Custom Tahiti Travel was a good experience but nothing outstanding.