courteous and helpful -

issue with flight I had an issue with the departure flight and customer service worked with us to ensure we received our exact flight including the arrival time at home. We are extremely thankful for all the effort they put forward to ensure our travel needs were met. Thank you to the entire company and to the representative that worked with us Dustin. We are so thankful.

Nathan was very aggressive and would… Nathan was very aggressive and would not take give me an refund for an answer , I initially bought a one way flight for $130 one way, a week later I wanted to Simply ad a carry on ( NOTHING ELSE!! ) he told me there was no English speaking Supervisors available and he was my only choice, when he was done robbing me blind new total was $265.00 that there my friends is a $135 carry on.. thanks to my Visa People I was able to Cancel everything, it was a awful experience I wish on very few people! TERRIBLE

I had an exceptional and professional… I han an exceptional and professional experience with Samuel today. I personally booked a flight online. Then I got a call from Samuel saying that he called to let me know that my ticket was confirmed and ready for use. However came a bad news that my credit card wasn't able to charge. Samuel patiently investigated my challenges and fixed them. I got the authentic E-Ticket and good gesture. Thank you Mr Sa

Nathan was extremely helpful and… Nathan was extremely helpful and answered all my questions in detail. He was a delightful.