Nathan was extremely helpful. Nathan was extremely helpful. It’s such an unexpected pleasure to get someone in customer service on the phone who answers questions patiently and speaks intelligible English.

Nathan was excellent Nathan was excellent! His communication skills superb!

Today I purchased a ticket ans instead… Today I purchased a ticket ans instead of receiving a confirmation on my newly booked flight, I received email of pending status and a contact number to call. I called and was told the flight was not available and a new fare was given of $798 nearly double the original price purchased. I was told I could cancel for full refund. When I called to cancel. There was an issue with me getting a full refund of $798. Thankfully, I finally spoke with Samuel who worked on my issue for the better of 3 hours, and he personally called me back with great news that I would receive a full discount. I am so relieved and thankful for all his efforts, the many calls to get my reverse so I could be fully credited. There needs to be more agents like Samuel that go beyond to assist customers in crises.

Samuel helped me with my boarding pass Samuel helped me with my boarding pass. Wasn't sure how flat was suppose to work.

First rate customer service! I would like to thank the customer service representative who helped me change an air reservation from SNA to GEG (booking ID 1637718) in November. He was courteous, prompt, and professional. I will use FaresonFleek in future for my air travel needs. Sharron Read-Lambert 714-345-6210