Barbara Foss
GBquestionable service then cancelled for unknown reason I made a reservation at Quality Inn Merrimack and received the confirmation. It all looked good and I researched the company and entered m confirmation number and it said it was cancelled under a sister co. name ...No notice was sent to me, so I would not hae had a room if I trusted it. So I made it again and it seems OK but have to keep checking for sure, I went to bank and put alert on acct and rep seems weird nd unprofessional and kept m on line a long time with confirm #.
Dave
GBThe hotel was not paid when I checked out. The reservation confirmation did not contain the name, address, or phone number of the Hotel. The Hotel had the reservation under my name, but did not recognize the confirmation number I was given. When I left after a two day stay, the hotel did not have confirmation of the funds transfer to their account. My credit card was charged. I expect better 'care and feeding' of the vendors.
customer
GBQUICK SERVICE The reservation was made quickly, easily, and securely. I had a question about the confirmation (I received 2). I called and the representative was so nice and double checked to make sure I didn't accidentally make 2 reservations. Great experience!
Susan N.
GBJensi in Customer Service was a great… Jensi in Customer Service was a great help! She talked slow enough and disstinkly so I with a hearing problem could understand
Ronald
GBIssues with Bookings Very slow to answer and the front desk at Red Rock Casino couldn't help me out at all?? They couldn't even edit the reservation to fix typos by Reservation Counter? I finally managed to get everything corrected and was able to get the Conformation number, where as you only gave me an itinerary number??