Customer Service Agent The customer service agent was the worst, she did not answer any of my question. And she even refused to answer my call after many of tries. I was just asking for questions about Mountain High’s season pass and rentals. She is the worse agent I have ever seen in my life. She is did not even answer any of my questions, and she was frustrated and had no patience. I hope you can make a change on this situation, I am changing my views on Mountain High by the way they act.

Closest Resort in SoCal! Mountain High is easy to get to and makes it the closest resort from popular metropolitan locations. Friendly staff, good service, and a great atmosphere. No matter the conditions, the park staff does their best to put up a good set up. They are open to suggestions, and change it up each year.

Although I purchased online Although I purchased online, and arrived at 8:30, I stood in the “VIP” line for 20 min. While everyone in the non-VIP line was helped and then an employee said I could go to the other line. Also, I waited in the rental line another 20 minutes. The employees were working diligently but I felt that they needed at least one or two more employees to move the process along. I will rent at home next time. Cheaper and quicker.

Mt High is definitely 5 stars if you… Mt High is definitely 5 stars if you live in Southern California. Just imagine that it snowed 6 inches yesterday, then today you go up to Mt High and it's 55 to 60 degrees sunny California. Awesome for snowboard terrain park, lots of features all along the main trails. Season pass is affordable and worth it. Mt High is definitely great if you like to do park stuff or enjoying short speedy all mountain trails. But if you prefer long lengthy trails or lots of trails to explore, then go somewhere else like Big Bear or Mammoth.

Disappointing experience at mountain high resort Staff at ticketing was rude and incompetent. She overcharged me for an additional private lesson and kept me at the ticketing for more than 30 mins resulting in our party having to rush to make it on time to the 10 am private lessons. We dropped over $1000 for just one day at your resort but the service was horrible. Staff at magic carpet was extremely rude screaming at me for stepping on the trail with my 3 year old daughter who was her first time skiing. He was caught falling asleep instead of attending n ensuring the safety of the guests at the magic carpet. Not enough lifts opened. Roadrunner was closed.