First-timers Overall pretty convenient, but there were two flaws. One, the items were snatched out of my cart during checkout & abruptly increased by three dollars per ticket, and I wasn't allowed use my coupon code for 10% off. I'd still probably use the sight again, though.

Modern day pirates! Called to book tour with Honey Island Swamp Tours. They booked us with Cajun Encounters wich was 20 min from our desired location. Luckily the wonderful people at Cajun Encounters held the boat until we arrived. Very stressful situation on an otherwise relaxing vacation with my son. Guy at Honey Island says they do this all the time. Someone is getting paid behind the scenes to divert biz to Honey Island''s competition.

Helpful customer service We are traveling with 4 generations raging in age from 7 to 77. I asked several questions that would be of importance for the varied ages. The rep was patient and kind and even said call back if you have any more questions. The price was great with discounts for seniors and young children. Entertaining 7 people for an afternoon at such a reasonable rate is a treat! Thank you.

Everything perfect We got a great experience with the one hour paddleboarding. The online booking was easy. GUSU was so helpful. They saw we booked for the afternoon when the sea was supposed to be choppy. They called us right away and offered an earlier time. Excellent instruction. Reasonable price. Would definitely recommend!

No upgrade to a season pass with Tripshock Purchasing the Big Kahunas tockets was quick and easy. When we arrived at the waterpark we found that discounted park tickets could be upgraded to a season pass that would be valid through the end of 2017. I wanted to do that, but we found out that you cannot do that if your tickets are purchased via Tripshock. If I had purchased the tickets on the Big Kahunas website (same discount is availsble) then no problem upgrading to a season pass.