Choosing option town was the best decision... Choosing option town was the best decision in terms of savings. The Option town has given best services as and when requested particularly within no time the request made , changes in rescheduling tickets, pass extensions etc. specially during COVID pandemic. Same experience shared by other friends i have recommended. Would like to go ahead with option town once again, and recommend others too. Big thanks and best wishes to option town team.

I’m using Optiontown for few years now… I’m using Optiontown for few years now at least traveling twice a month. In general services and prices are so great. I was planning to stop using it for different reasons till Sam Watson contacted me and provide many solutions for things I have like pricing, contacts, and luggages. I can say it is 5 stars rate in the crumbled travel world these days

Excellent service I bought passes for $3990 on KQ but was unable to book after the purchase. It took optiontown 3 months to get back to me. very frustrating. However, on the other hand I had previous flightpass which I was also not able to use because of contractual issues between KQ and OT, in this case, a courteous and professional staff from optiontown dealt with my case promptly and I was given full refund as OT credit which I have used on my new purchase. Excellent service.

Flight Schedule Change For some reason, I couldn't find the booked flight (PAL airline) which I redeemed under my Flight Pass. I was trying to change the date of my flight. I decided to try the customer service chat box. My concern was handled by Roger Williams. He said he will change it from his end. The flight change was completed within a few minutes! It was one of the fastest transactions/requests I experienced.

Never seen such a big scam in my life Never seen such a big scam in my life. To start with, it took them more than a month before they activate my subscription. Then they didn't adjust the end date. I had to beg for it. Furthermore, flights are not available in my Flight Pass even though I can book them from AirMalta website. Eventually, I could only use 2 tickets out of of my 8 tickets flight pass. It's very shameful.